Grisel Saucedo Cisneros
Leadville,CO
Summary
Dynamic and dependable professional with a strong background in customer service. Proven ability to enhance teamwork and communication while maintaining a clean and organized environment. Skilled in problem-solving and critical thinking, ensuring high levels of customer satisfaction and fostering positive relationships with clients and colleagues alike. Bilingual and strong about meeting job needs. Dependable candidate for positive attitude, hard work, communication, and great listening skills.
Overview
7
7
years of professional experience
Work History
School Front Desk Administration
Lake County Elementary School
04.2023 - 08.2023
- Assisted parents with questions.
- Helped assist teachers and teacher assistants when needed such as taking kids to the restroom, help watch kids when a restroom break was needed between teacher or teacher's assistance.
- Responded telephone to parents calling for absent students, needing a ride from the bus, or students who were going to be picked up.
- Appropriate communication between myself, coworkers, teachers, and parents.
- Took training to help with emergencies such as inhaler medication as well as how to use an Epinephrine Autoinjector.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Babysitter
Build A Generation
03.2020 - 01.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Provided extra help with Infants with diaper changes, bottle feedings etc.
CNA Student
CMC
07.2022 - 07.2022
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed practical nurses.
- Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
- Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
- Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
- Consistently followed HIPAA guidelines when handling sensitive patient information, safeguarding confidentiality rights.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Retail Worker
Lucky Brand Outlet
08.2020 - 03.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Volunteer
Raza Unida
09.2016 - 09.2016
- Helped plan and brainstorm ideas for events made for the community
- Increased cultural awareness with organization of multicultural festivals.
- I was involved in cultural parades
Education
High School Diploma -
Lake County High School
Leadville, CO05-2020
Associate of Arts -
CMC Leadville
Leadville, CO05-2022
No Degree -
Advent Health University
Denver, COCompletion Certificate - CNA
CMC Salida
Salida, CO07-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Verbal communication
- Calm under pressure
- Computer skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
School Front Desk Administration
Lake County Elementary School
04.2023 - 08.2023
CNA Student
CMC
07.2022 - 07.2022
Retail Worker
Lucky Brand Outlet
08.2020 - 03.2021
Babysitter
Build A Generation
03.2020 - 01.2023
Volunteer
Raza Unida
09.2016 - 09.2016
High School Diploma -
Lake County High School
Associate of Arts -
CMC Leadville
No Degree -
Advent Health University
Completion Certificate - CNA
CMC Salida
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