Griselda Betancourt
TUCSON,Az
Summary
Delivery driver with 6 years of experience in efficient route optimization and customer service. Proven track record of maintaining a 98% on-time delivery rate and enhancing customer satisfaction through effective problem-solving and logistics coordination. Strong team collaborator with expertise in safety compliance and vehicle maintenance, committed to seamless operations and continuous improvement.
Overview
7
7
years of professional experience
Work History
Delivery Driver
GLS
08.2024 - Current
- Ensures timely delivery of packages, maintaining a 98% on-time record.
- Enhances customer satisfaction through reliable service.
- Addresses and resolves delivery issues promptly.
- Maintains accurate delivery logs and records.
- Collaborates effectively with team members and dispatchers, promoting a cooperative work environment and seamless logistics operations.
Delivery Driver
Deliver-IT
02.2021 - 08.2024
- Delivered packages to customers on time, achieving a 98% on-time delivery rate.
- Handled customer inquiries and resolved delivery issues, improving customer satisfaction scores.
- Maintained vehicle cleanliness and safety, ensuring compliance with company standards.
- Optimized delivery routes to increase efficiency and reduce fuel costs.
- Collaborated with team members to meet daily delivery targets, contributing to overall team success.
Delivery Driver
Ontrac
01.2018 - 02.2021
- Delivered packages to customers, ensuring timely and accurate deliveries.
- Maintained a 98% on-time delivery rate, enhancing customer satisfaction.
- Utilized GPS and route optimization software to improve delivery efficiency.
- Communicated effectively with customers to resolve delivery issues promptly.
- Handled over 150 deliveries daily, demonstrating strong organizational skills.
- Delivered packages promptly, ensuring customer satisfaction and maintaining a perfect delivery record.
Education
GED - GED
Aztec Home Schooling
Albuquerque, NM10.2020
Skills
- Route Optimization
- Customer Service
- Problem Solving
- Time Management
- Logistics Coordination
- Safety Compliance
- Team Collaboration
- Navigation Skills
- Vehicle Maintenance
- Regulatory Knowledge
Languages
English / Spanish
Native or Bilingual
Timeline
Delivery Driver
GLS
08.2024 - Current
Delivery Driver
Deliver-IT
02.2021 - 08.2024
Delivery Driver
Ontrac
01.2018 - 02.2021
GED - GED
Aztec Home Schooling
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