Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Griselda Betancourt

TUCSON,Az

Summary

Delivery driver with 6 years of experience in efficient route optimization and customer service. Proven track record of maintaining a 98% on-time delivery rate and enhancing customer satisfaction through effective problem-solving and logistics coordination. Strong team collaborator with expertise in safety compliance and vehicle maintenance, committed to seamless operations and continuous improvement.

Overview

7
7
years of professional experience

Work History

Delivery Driver

GLS
08.2024 - Current
  • Ensures timely delivery of packages, maintaining a 98% on-time record.
  • Enhances customer satisfaction through reliable service.
  • Addresses and resolves delivery issues promptly.
  • Maintains accurate delivery logs and records.
  • Collaborates effectively with team members and dispatchers, promoting a cooperative work environment and seamless logistics operations.

Delivery Driver

Deliver-IT
02.2021 - 08.2024
  • Delivered packages to customers on time, achieving a 98% on-time delivery rate.
  • Handled customer inquiries and resolved delivery issues, improving customer satisfaction scores.
  • Maintained vehicle cleanliness and safety, ensuring compliance with company standards.
  • Optimized delivery routes to increase efficiency and reduce fuel costs.
  • Collaborated with team members to meet daily delivery targets, contributing to overall team success.

Delivery Driver

Ontrac
01.2018 - 02.2021
  • Delivered packages to customers, ensuring timely and accurate deliveries.
  • Maintained a 98% on-time delivery rate, enhancing customer satisfaction.
  • Utilized GPS and route optimization software to improve delivery efficiency.
  • Communicated effectively with customers to resolve delivery issues promptly.
  • Handled over 150 deliveries daily, demonstrating strong organizational skills.
  • Delivered packages promptly, ensuring customer satisfaction and maintaining a perfect delivery record.

Education

GED - GED

Aztec Home Schooling
Albuquerque, NM
10.2020

Skills

  • Route Optimization
  • Customer Service
  • Problem Solving
  • Time Management
  • Logistics Coordination
  • Safety Compliance
  • Team Collaboration
  • Navigation Skills
  • Vehicle Maintenance
  • Regulatory Knowledge

Languages

English / Spanish
Native or Bilingual

Timeline

Delivery Driver

GLS
08.2024 - Current

Delivery Driver

Deliver-IT
02.2021 - 08.2024

Delivery Driver

Ontrac
01.2018 - 02.2021

GED - GED

Aztec Home Schooling

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