Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Griselda Cruz Lopez

Shoreline,Washington

Summary

Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace. Dynamic team player dedicated to providing excellent customer service. Possesses strong math skills and is detail-oriented with a proven track record of accuracy and efficiency. Proficient in handling cash, credit cards and POS transactions in a fast-paced environment. Accustomed to working independently or as part of a team to ensure customer satisfaction. Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Energetic cashier with several years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.

Overview

7
7
years of professional experience

Work History

Cashier Assistant

JCPenney
Lynnwood, WA
02.2025 - 06.2025
  • Greeted customers and provided assistance in locating items.
  • Organized shelves and displays to maintain an orderly appearance of the store.
  • Checked out customers quickly but accurately ensuring all items are scanned properly.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Informed customers about current promotions such as discounts on certain products or services offered by the store.

Cashier Trainer

Burlington
Edmonds, WA
07.2023 - 12.2024
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.

Sales Floor Associate

Kohl's
Lynnwood, WA
07.2023 - 04.2024
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Developed knowledge about products and sales items to answer customer questions.
  • Conducted periodic price checks for competitive pricing accuracy on the sales floor.

CASHIER

D. Lark, Inc., McDonald's
Shoreline, WASHINGTON
09.2018 - 06.2023
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Provided efficient and courteous service to customers
  • Operated cash register and accurately processed payments, returns, and exchanges

Education

HIGH SCHOOL DIPLOMA -

Shorewood High School
Shoreline
07.2020

Skills

  • Patience and empathy
  • Cleanliness maintenance
  • Cashier coaching
  • Cash handling expertise
  • Restocking shelves
  • Discount application
  • Gift card transactions
  • Refund processing
  • Merchandise display
  • Stress tolerance

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Cashier Assistant

JCPenney
02.2025 - 06.2025

Cashier Trainer

Burlington
07.2023 - 12.2024

Sales Floor Associate

Kohl's
07.2023 - 04.2024

CASHIER

D. Lark, Inc., McDonald's
09.2018 - 06.2023

HIGH SCHOOL DIPLOMA -

Shorewood High School