Griselda Estrada Morfin
El Cajon,USA
Summary
Dependable candidate with a background in the restaurant industry, customer service, and deliveries. Seeking to obtain an entry-level position with opportunities to grow. Successful at managing multiple priorities with a positive attitude. Willingness to learn.
Overview
12
12
years of professional experience
Work History
Cashier Team Lead
Estrada's Mexican Food
Santee, CA, USA
12.2014 - Current
- Received and processed customer orders and transactions in-person and over the phone.
- Provided excellent customer service with professional etiquette.
- Processed cash, debit, and credit transactions with excellent accuracy.
- Handled food in adherence with county laws and regulations
- Trained and supervised other employees.
- Maintained efficiency and accuracy through clear communication with kitchen staff.
- Memorized all menu items and their ingredients.
- Maintained clean work and dining areas.
- Balanced cash drawer and performed daily audit procedures
- Developed strong customer service skills, with experience in resolving customer complaints in a smooth and professional manner
Delivery Driver
W4Less
El Cajon, CA, USA
09.2021 - 06.2026
- Responsible transportation and delivery of cannabis products
- Required to stay up-to-date with medical, recreational, and legal information regarding cannabis products
- Cash and Card Transactions
- Kept personal delivery vehicle clean and neat to maintain the business's professional reputation.
- Provided excellent customer service with clear communication and a friendly attitude
- Received orders from a central dispatch system, and ensured that they were fulfilled in a timely and accurate manner
- Met deadlines while working autonomously.
- Drove safely through varying conditions in adherence with state and federal laws
Packer
LŪME Wellness
El Cajon, CA
12.2024 - 05.2025
- Part time position packing with a small business specializing in locally made granola
- Weighed, bagged, labeled, and boxed bags of granola by hand according to specific weight requirements
- Obtained and maintained Food Safety Handler certification
- Followed food safety regulations as required per the County of San Diego
- Quality control
- Worked with a team to meet daily quotas with accuracy and efficiency
- Ensured items remained in stock
Test Center Administrator
Prometric
San Diego, CA, USA
07.2022 - 05.2023
- Prepared, distributed and collected all testing materials at the beginning and end of each session
- Maintained confidentiality of sensitive information related to test takers' personal information and test scores
- Ensured the integrity of examination processes by implementing strict security protocols and monitoring test environments.
- Assisted fellow proctors
- Provided appropriate accommodations for students with disabilities or special needs as required by law or individual education plans
- Oversaw check-in process for exam candidates ensuring compliance with established procedures
- Developed and maintained an inventory system for exam materials, ensuring all supplies were readily available prior to examination days.
Tutor
Grossmont Community College
El Cajon, CA
09.2018 - 05.2019
- German, Psychology, Math (applied statistics in behavioral psychology)
- Provided students with one-on-one mentoring to assist them with coursework and exam preparation
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Worked with the college to provide instructional support for students
Education
West Hills High School
Santee, CAundefined
Grossmont Community College
El Cajon, CAundefined
PIMA Medical Institute
Chula Vista, CASkills
- Fluency in Spanish
- Food Handler Certified
- Background in Food Service
- Aptitude in Customer Service
- Tech Savvy
- Advanced Mathematical Understanding
Timeline
Packer
LŪME Wellness
12.2024 - 05.2025
Test Center Administrator
Prometric
07.2022 - 05.2023
Delivery Driver
W4Less
09.2021 - 06.2026
Tutor
Grossmont Community College
09.2018 - 05.2019
Cashier Team Lead
Estrada's Mexican Food
12.2014 - Current
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Grossmont Community College
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PIMA Medical Institute
West Hills High School