Griselda Quintero
Hidalgo,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Seeking a positions that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Senior Tax Professional
H&R Block
01.2015 - 04.2022
- Conducted thorough research of and analysis of tax laws and regulations to identify and maximize tax credits and deductions.
- Provided expert guidance and advice to clients during IRS audits.
- Provided information about available products and services to clients, resulting in increased business opportunities.
JR Assistant Manager
Rainbow
02.2019 - 06.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Lead Cashier
Fallas Paredes
06.2012 - 02.2014
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Master of Long-Term Care Administration -
Texas State University
San Marcos, TX05.2024
Bachelor of Applied Technology - Medical And Health Services Management
South Texas College
McAllen, Tx. 05.2023
Associate of Arts - Business Administration
South Texas College
McAllen, Tx. 06.2022
Skills
- Bilingual
- Tax Code Knowledge
- Due Diligence
- Local, State and Federal Tax Returns
- Customer Relations
- Staff Training
- Regulatory and Statutory Compliance
- Critical Thinking
Timeline
JR Assistant Manager
Rainbow
02.2019 - 06.2020
Senior Tax Professional
H&R Block
01.2015 - 04.2022
Lead Cashier
Fallas Paredes
06.2012 - 02.2014
Master of Long-Term Care Administration -
Texas State University
Bachelor of Applied Technology - Medical And Health Services Management
South Texas College
Associate of Arts - Business Administration
South Texas College
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