GRISELDA RAZO
CA
Summary
Coordination professional with experience across healthcare programs, workforce operations, and public health support. Known for handling scheduling, reporting, stakeholder communication, and database tasks with accuracy. Brings process improvement, policy awareness, and organized support to programs that depend on efficient operations.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Residency Program Coordinator II
Loma Linda University Medical Center
Murrieta, CA
06.2023 - Current
- Supported coordination of program meetings, conferences, and workshops to facilitate effective communication.
- Managed scheduling of program meetings and events to maximize attendance and participation. for program meetings and events.
- Helped organize and lead workshops, meetings, and training sessions for residents.
- Evaluated program processes and proposed enhancements to optimize overall performance.
- Coordinated logistics for events, managing travel and catering to ensure seamless execution.
- Supported internal teams across departments to keep program operations running smoothly.
- Monitored compliance requirements related to program activities.
- Built and maintained stakeholder relationships to support successful program operations.
- Developed and maintained employee schedules to ensure proper coverage of shifts.
Workforce Manager
Oscar Medical Group
Remote, NY
12.2020 - 06.2023
- Assisted in forecasting and staffing systems to align workforce with business needs.
- Built forecast models to monitor workforce productivity.
- Allocated staff and resources, tracked attendance, and ensured compliance with changing workplace laws and regulations.
- Monitored manpower levels and staff budgets to maintain financial control.
- Supported virtual operations through data gathering and data analysis for organizational planning.
Epidemiologist
Pinal County Public Health
Florence, AZ
11.2016 - 06.2020
- Assisted investigations to identify causes and sources of community outbreaks, contributing to targeted public health responses.
- Reported infectious disease cases to relevant organizations.
- Provided education to the public on methods to reduce the spread of infectious diseases.
- Managed data and database for specific disease records, ensuring accuracy and accessibility for ongoing research and reporting.
- Prepared presentations and data visuals to effectively communicate study findings to internal teams and external groups.
Administrative Medical Assistant
Banner Health Clinic
Queen Creek, Arizona
12.2015 - 11.2016
- Coordinated referrals, scheduled appointments, and organized records to streamline patient care.
- Documented physician notes detailing diagnoses and treatment recommendations to ensure accurate patient records.
- Informed patients daily about lab results, imaging results, medication updates, and medical records to enhance patient engagement.
- Arranged x-ray and laboratory appointments for patients.
- Protected patient privacy and confidentiality in compliance with policies and regulations.
Program Manager
SAC Health System
San Bernardino, California
11.2011 - 09.2013
- Facilitated weekly meetings with directors and providers to address EMR issues and collaboratively develop solutions.
- Trained staff and medical providers on new EMR software, enhancing user proficiency and adoption.
- Monitored and reported clinical quality measures for FQHC, UDS, and Meaningful Use requirements.
- Supported internal and external audit preparation by running reports, gathering clinical data, and compiling statistics for presentation.
- Participated in several internal committees to help improve patient care.
Education
Master of Public Health - Public Health
Grand Canyon University
AZ12-2019
Bachelor of Science (B.S.) - Healthcare Administration
University of Phoenix
AZ05-2016
Medical Assistant Certificate - Medical Assistant
Everest College
CA10-2009
Skills
- Effective verbal and scientific communication
- Public health and confidentiality laws
- Data management and databases
- Incident command system expertise
- Team collaboration
- Critical thinking skills
- Program management
- Process improvement strategies
- Schedule generation
- Strategic planning
LANGUAGES
Spanish, Bilingual
Certification
- Training Administrators of Graduate Medical Education (TAGME Credential)
Timeline
Residency Program Coordinator II
Loma Linda University Medical Center
06.2023 - Current
Workforce Manager
Oscar Medical Group
12.2020 - 06.2023
Epidemiologist
Pinal County Public Health
11.2016 - 06.2020
Administrative Medical Assistant
Banner Health Clinic
12.2015 - 11.2016
Program Manager
SAC Health System
11.2011 - 09.2013
Master of Public Health - Public Health
Grand Canyon University
Bachelor of Science (B.S.) - Healthcare Administration
University of Phoenix
Medical Assistant Certificate - Medical Assistant
Everest College