Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Griselda Rubio

984 Marchbanks Dr., Sierra Vista,AZ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Work Control Specialist 1 position. Ready to help team achieve company goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Dental Receptionist and VA Insurance Specialist

Fenn Family Dental
10.2022 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Processed eligibility and benefits verification and authorization requests.
  • Maintained confidentiality of patient finances, records, and health statuses.
  • Resolved discrepancies in insurance payments by collaborating with carriers.
  • Maintained office flow by handling the purchase of office supplies and mail flow.

Medical Receptionist

Chiricahua Community Health Centers
02.2021 - Current
  • Managing multiple administrative tasks while accomplishing department productivity and transcribing accurate demographic patient information into required systems
  • Providing excellent customer service to all external and internal customers, multi-tasking with different departments to satisfy patient needs
  • Ability to handle multiple phone lines, such as confirming or scheduling patient appointments, verifying customer insurance, submitting claims, answering questions about billing and receiving payments.

Holder/Sales Associate

Bath and Body
01.2005 - 01.2020
  • Constructively communicate with customers and staff in a friendly, courteous manner in person and on the phone, educating customers on products, assisting with escalated customer issues
  • Performing various administrative duties, such as opening and closing the store and registers daily, effective use of cash registers, which include cash and card purchases; directing staff associates on daily tasks and maintaining excellent customer service while making sure the store is clean and organized while stocking with new merchandise.

Supervisor/Bookseller

Cochise College Barnes and Noble
11.2017 - 07.2019
  • Designating daily staff duties, timely invoice processing, ordering books, collegiate merchandise and supplies, receiving and stocking merchandise upon arrival, creating and maintaining store displays and cleanliness
  • Facilitating superior customer experience by acknowledging their entry and answering any questions they may have, the ability to utilize empathy and listening skills to resolve concerns as they arise.

Education

Cochise Community College
Douglas, AZ
2011

undefined

Bisbee High School
Bisbee, AZ
2009

Skills

  • Insurance Claims Management
  • Excellent Written and Verbal Communication
  • Store Policies and Procedures
  • Adaptable and Flexible
  • Teamwork and Collaboration
  • Engaging with Diverse Customers
  • Player Motivation
  • Leadership
  • Reading Comprehension
  • Documentation and Recordkeeping
  • Excellent phone etiquette

Certification

CPR Certified; OSHA Certified, HIPPA Certified, Class Fingerprint Card

Timeline

Dental Receptionist and VA Insurance Specialist

Fenn Family Dental
10.2022 - Current

Medical Receptionist

Chiricahua Community Health Centers
02.2021 - Current

Supervisor/Bookseller

Cochise College Barnes and Noble
11.2017 - 07.2019

Holder/Sales Associate

Bath and Body
01.2005 - 01.2020

Cochise Community College

undefined

Bisbee High School

Similar Profiles

CREATE PROFILE
Griselda Rubio