Griselda Solano
San Diego,CA
Summary
Experienced Medical Assistant and Certified Phlebotomy Technician with 17 years of healthcare experience who is highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
MEDICAL ASSISTANT
Heritage Park Pediatrics
04.2007 - Current
- Record patient's medical history, vital signs, or request information such as test results or medical record
- Collect blood, tissue, or other laboratory specimen, log specimens, and prepare them for testing
- Authorize drug refills and provide prescription information to pharmacist
- Prepare and administer medications as directed by a physician
- Explain treatment procedures, medications, diets, or physician's instructions to patients
- Perform routine laboratory tests and sample analyses
- Contact medical facilities or departments to schedule patients for test or admission
- Change dressings on wounds
- Set up medical laboratory equipment
- Perform general office duties, such as answering telephone, taking dictation and forwarding messages to provider
- Schedule appointments for patients and check insurance eligibility
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Performed data entry and completed proper paperwork.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Generated reports and logged patient information for reliable records.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Conducted monthly and quarterly inventory of supplies.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
Certified Phlebotomy Technician
Phlebotomy Training Specialists
National City, CA01.2022
Medical Assistant
UEI
Chula Vista, CA01.2007
Skills
- Bilingual (Spanish)
- OSHA Compliance
- Vaccines for Children Program Coordinator
- Phlebotomy
- Medical office administration
- HIPAA Compliance
- Medical billing and coding
- Electronic medical records (EMD's Software)
- Patient-focused care
- Data entry
- Patient scheduling
- Compassionate
- Specimen collection and processing
Certification
Phlebotomy Certificate, M4A6A8K2, CPT-02331752
References
Dr. Carlos M. Garcia, Owner of Heritage Park Pediatrics
Phone: (619) 980-4666
Email: cmg355@yahoo.com
Dr. Garcia is my current employer since 2007
Blanca Yebra, Office Manager
Phone: (619) 829-9011
Email: blanca@dradongflyauto.com
Blanca was my former office manager from 2007-2022
Pamela Fish, N.P
Phone:(619)971-3625
Pamela was a colleague at Heritage Park Pediatrics from 2007-2017
Liliana Roa, R.N.
Phone: (619) 316-2379
Email: lilirod87@gmail.com
Liliana was a colleague who trained me at Heritage Park Pediatrics from 2007 to 2012.
Languages
Spanish
Professional Working
Timeline
MEDICAL ASSISTANT
Heritage Park Pediatrics
04.2007 - Current
Phlebotomy Certificate, M4A6A8K2, CPT-02331752
Certified Phlebotomy Technician
Phlebotomy Training Specialists
Medical Assistant
UEI
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