Griselda Varela
El Paso,TX
Summary
Proven track record in enhancing dispatcher productivity and on-time delivery rates at VDG TRANSPORTATION LLC through expert coordination and communication skills. Excelled in high-pressure environments, leveraging transportation knowledge and bilingual abilities to expand client base and streamline operations. Demonstrated proficiency in Microsoft Office and customer service, contributing to significant operational improvements.
Overview
5
5
years of professional experience
Work History
Administrative Receptionist
Southwest University
El Paso, TX
06.2022 - 02.2024
- Managed office supply inventory by monitoring stock levels and placing timely orders, ensuring the availability of necessary resources for all staff members.
- Developed positive relationships with vendors by communicating clearly about needs and expectations while negotiating favorable terms for products or services.
- Assisted with onboarding new employees by providing orientation materials, setting up workstations, and offering guidance on company policies.
- Streamlined administrative processes by organizing and prioritizing tasks, resulting in improved productivity for the entire team.
- Call center department help.
- Maintains database, updating records to record supplies and materials received and dispensed.
Dispatch Executive
VDG TRANSPORTATION LLC
El Paso, TX
04.2019 - 02.2024
- Implemented performance metrics to evaluate dispatcher productivity, leading to increased accountability among team members.
- Developed strong relationships with clients and carriers to facilitate smooth coordination during peak periods.
- Maintained accurate records of driver assignments, vehicle statuses, and shipment details for streamlined operations.
- Contributed to business growth by identifying opportunities for expanding client base or improving existing services.
- Coordinated scheduling in high-volume environment.
- Managed high-pressure situations effectively by prioritizing tasks and making quick decisions under tight deadlines.
- Improved on-time delivery rates with proactive communication between drivers, clients, and internal teams.
- Handle daily payroll department operations, including collecting and verifying timekeeping information and processing payroll.
- Truck sales representative.
Education
High School Graduate - undefined
Socorro High School
El Paso, TX06.2018
Skills
- Transportation knowledge
- Environmental awareness
- Bilingual
- Supply Chain Understanding
- Customer Service
- Multitasking
- Effective Communications
- Organizational Skills
- Prioritizing calls
- Microsoft Office
- Data Entry
- Sales
LANGUAGES
Spanish - Native or Bilingual
English - Native or Bilingual
Timeline
Administrative Receptionist
Southwest University
06.2022 - 02.2024
Dispatch Executive
VDG TRANSPORTATION LLC
04.2019 - 02.2024
High School Graduate - undefined
Socorro High School