Griselda Vasquez
Bronx,NY
Summary
To obtain a Customer Service Representative position where I will be able to utilize my strong communication & organizational skills, customer relation experience and my ability to achieve corporate goals.
Overview
7
7
years of professional experience
Work History
Lash Technician
Home Business
08.2023 - Current
- Stayed current on latest and diverse types of last extensions and different application processes.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
- Educated clients on how to clean and maintain lash extensions.
Tax Preparer
Tax Solutions
01.2023 - 04.2024
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Sales Assistant
Riverdale Chrysler Jeep
09.2021 - 01.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate the vehicle they wanted and checked store system for merchandise at other sites.
Sales Associate
Sitel Group
10.2019 - 01.2021
- Provide great customer service
- Focus on the satisfaction of the customer making the customer feel very welcome buying the products
- High engaging level while working
- Provides great energy towards the customer and peers
Cashier
Food Universe Corp
12.2018 - 01.2019
- Cashier worker with exceptional interpersonal skills
- Reliable, punctual and works well under pressure
- Crew Member offering a positive attitude and flexible schedule
- Provide exceptional service by answering questions, responding to request, and making recommendations
- Alert managers of items that have sold out or need to be re-ordered
- Handle cash, credit card transactions and process coupons following the supermarket’s policy and procedures
Cashier
Macdonal’s
06.2017 - 01.2018
- Taking orders, preparing meals, packaging food items and ringing up customer purchases
- Make sure the store is maintained clean
Education
Clinical Medical Assistant - EKG and Phlebotomy
ABC Training School
11.2024
High School -
Manhattan International High School
06.2020
Skills
- Bilingual (English & Spanish)
- Excellent verbal communication skills
- Excellent written communication skills
- Excellent interpersonal communication skills
- Clear communication skills
- Good problem solver
- Multitasker
- Organized
- Detail-oriented
Timeline
Lash Technician
Home Business
08.2023 - Current
Tax Preparer
Tax Solutions
01.2023 - 04.2024
Sales Assistant
Riverdale Chrysler Jeep
09.2021 - 01.2023
Sales Associate
Sitel Group
10.2019 - 01.2021
Cashier
Food Universe Corp
12.2018 - 01.2019
Cashier
Macdonal’s
06.2017 - 01.2018
Clinical Medical Assistant - EKG and Phlebotomy
ABC Training School
High School -
Manhattan International High School
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