Griselda Zamora Benitez
Lanham,MD
Summary
Bilingual medical assistant specializing in patient care management and procedural support. Proficient in English and Spanish, enhancing communication with diverse patient populations. Experienced in driving positive changes within teams to improve service delivery and patient comfort. Skilled in training, monitoring, and morale-building techniques to boost employee engagement and performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Above and Beyond Pediatrics
Landover, Maryland
10.2025 - Current
- Collaborated with team members to streamline clinical processes, enhancing overall operational efficiency.
- Processed laboratory specimens, labeling and organizing samples for efficient tracking and analysis.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained cleanliness and organization of examination rooms to uphold safety and compliance standards.
- Conducted routine lab tests and accurately documented results in electronic systems for timely review by physicians.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected blood samples from patients following established protocols and safety procedures.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Medical Assistant
Excelsior Urgent Care and Primary Care
Bowie, Maryland
01.2025 - 09.2025
- Assisted physicians with patient examinations and medical procedures.
- Administered injections, medications and treatments as directed by the physician.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected samples from patients for laboratory testing purposes.
- Scheduled appointments for patients via phone and in person.
- Measured vital signs and took medical histories to prepare patients for examination.
Education
Medical Assistant/ Phlebotomist Certification -
Integrated Health TW
Parkville, MD07.2024
High School Diploma -
Charles Herbert Flowers HS
Springdale, MD05.2024
Skills
- Bilingual (English and Spanish)
- Team motivation
- Multi Tasker
- Professional
- Good time management
- Analytical Thinking
- Excellent Communication
Certification
- CCMA - Certified Clinical Medical Assistant: #W2R4Z2B4
- Certified Phlebotomist- #T2Z9Z5C4
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Above and Beyond Pediatrics
10.2025 - Current
Medical Assistant
Excelsior Urgent Care and Primary Care
01.2025 - 09.2025
Medical Assistant/ Phlebotomist Certification -
Integrated Health TW
High School Diploma -
Charles Herbert Flowers HS