Accomplished leader skilled in program compliance and staff development. Committed to fostering collaboration among teams and ensuring adherence to regulatory standards while enhancing client services.
Overview
1
1
Language
18
18
years of professional experience
Work History
Director of Services
Community Action Corporation of South Texas
Alice, TX
01.2025 - Current
Oversaw program compliance with state regulations and organizational policies.
Coordinated training sessions for staff on program implementation and best practices.
Created specific outcomes and benchmarks to enhance team productivity
Verified team compliance with established procedures and protocols critical to successful services.
Facilitated team meetings to discuss project progress and address challenges.
Conducted applicant screening, conducted interviews with prospective candidates.
Collaborated with local agencies to align resources and improve service offerings.
Team Leader
Community Action Corporation of South Texas
Alice, TX
08.2011 - 12.2024
Managed project timelines to ensure timely completion of tasks.
Mentored staff on best practices for client service and support.
Maintained a positive work environment that promoted collaboration between team members.
Developed training materials for new team members.
Monitored daily workflow to ensure adherence to established policies and procedures.
Participated in regular meetings with senior leadership to provide updates on team progress.
Early Intervention Specialist/Service Coordinator
Community Action Corporation of South Texas
Alice, TX
05.2008 - 09.2011
Developed individualized family service plan for children with developmental delays.
Collaborated with families to provide support and resources for child development.
Conducted assessments to track progress and identify additional needs.
Coordinated referrals, services, and resources with other professionals in the field.
Participated in interdisciplinary meetings related to evaluation or treatment planning.
Educated parents regarding their rights under IDEA Part C regulations governing Early Intervention Services.
Provided guidance to parents on effective communication techniques with children.
Observed interactions between parents and caregivers and their children during home visits in order to provide feedback on parenting skills.