Summary
Overview
Work History
Education
Skills
References
Timeline
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Griseldy Mateo

Fairview,NJ

Summary

Dedicated and customer-focused receptionist with over five years of experience in front desk operations, and customer service. Skilled in managing high call volumes, scheduling appointments, and maintaining organized records. Adept at creating a welcoming environment, handling confidential information with discretion, and ensuring smooth office operations. Bilingual in English and Spanish, with excellent communication and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Medical Receptionist

CityMD Urgent Care Center
Teterboro, New Jersey
01.2022 - 06.2024

Hostess/server

Marriott hotel
Teaneck, USA
01.2018 - 01.2021
  • Company Overview: pancetta restaurant Teaneck NJ
  • Greeted Customers and Answered phone in a friendly and professional manner
  • Maintained a clean waiting area for patients to wait
  • Greeted around 100+ plus guest Daily
  • Worked In different depts., such as room service and bar
  • Very versatile and team player
  • Pancetta restaurant Teaneck NJ

Receptionist

LAC accounting
North Bergen, New Jersey
01.2018 - 01.2020
  • Company Overview: north Bergen Nj
  • Greeted Customers and Answered phone in a friendly and professional manner
  • Maintained a clean waiting area for customers to wait
  • Greeted around 50 plus guest Daily

Medical receptionist

Kim private practice
Fort Lee, USA
01.2016 - 01.2018
  • Company Overview: Fort lee NJ
  • Greeted Customers and Answered phone in a friendly and professional manner
  • Maintained a clean waiting area for patients to wait
  • Greeted around 100+ plus guest Daily
  • Fort lee NJ

Education

Pre-nursing A.S -

HCCC
02.2025

Hospitality management -

HCCC
01.2018

Skills

  • Data Entry
  • Scheduling
  • Multi-line telephone Skills
  • Customer service
  • Microsoft Office
  • HIPPA guidelines
  • Cash transactions
  • Medical terminology
  • Charting
  • Communication
  • Written communication
  • Verbal communication
  • Public Speaking
  • Hospitality
  • Translator

References

Available upon request

Timeline

Medical Receptionist

CityMD Urgent Care Center
01.2022 - 06.2024

Hostess/server

Marriott hotel
01.2018 - 01.2021

Receptionist

LAC accounting
01.2018 - 01.2020

Medical receptionist

Kim private practice
01.2016 - 01.2018

Pre-nursing A.S -

HCCC

Hospitality management -

HCCC
Griseldy Mateo