Implemented care and efficiency improvements to support and enhance office operations.
Verified patient insurance coverage and collected required co-payments.
Completed clinical procedures and gathered patient data for interpretation by physician.
Collecting vitals and triaging over 50 patients daily
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Scheduled appointments and registered patients
Physical Therapist Assistant
Park Physical Therapy
08.2022 - 12.2022
Developed and facilitated patient specific stretching and strengthening programs.
Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
Contributed to overall clinic efficiency by assisting with equipment setup, inventory management, and patient scheduling as needed.
Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
Personal Shopper
Amazon Prime
03.2019 - 06.2022
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Consistently met deadlines and quality goals for accuracy and timeliness.
Trained new employees on customer service, money handling and organizing strategies.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Selected correct products based on customer needs, product specifications and applicable regulations.
Education
Medical Assistant -
Technical Institute of America
New York, NY
02.2022
High School Diploma -
University Neighborhood High School
New York, NY
01.2018
Skills
Fluent in English and Spanish
Operating EKG Equipment
Phlebotomy
Vital Sign Monitoring
Medical Terminology
Heartsaver First Aid CPR AED
HIPAA Compliance
Diagnostic Testing Assistance
Patient Relations
Patient Registration
Professional Summary
High motivated, compassionate and detailed oriented medical assistant with experience. Proactive and reliable multitasker with excellent organizational skills and ability to prioritize patient needs.