Grissel Maldonado Benitez

Position Summary:

Responsible for managing the overall operations of a Jack in the Box unit. Using discretion in daily management decisions with accountability for ensuring effective execution of the Brand Promise. Develops team to provide excellent internal service and builds restaurant sales and profits while ensuring compliance with policies, procedures, and regulatory requirements.

Key Duties/ Responsibilities:

• Led a team, ensuring high productivity and excellent customer service
• Developed action plans from customer feedback to improve service
• Coached team members in food safety, customer service, upselling techniques
• Recruited and hired qualified candidates, enhancing team performance
• Managed inventory levels to optimized stock and reduce waste

• Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping
• Packed orders in accordance with customer specifications
• Assisted other departments when needed to complete tasks in a timely fashion
• Utilized barcode scanning technology to track product movement throughout the warehouse
• Routed products by scanning packages, reading labels and charts, verifying numbers and sorting packages correctly
• Provided assistance in loading and unloading containers from ships and trains.