Hi, I’m
Grisselle Jovet
Manchester,CT
Summary
Dedicated and results-driven Home Care Manager with 18 years of experience in non-medical home care services, specializing in client care coordination, caregiver supervision, and operational leadership. Adept at building strong relationships with clients and families, leading diverse care teams, and ensuring compliance with all state home care regulations. Known for delivering compassionate care while maintaining high-quality standards and improving service efficiency.
Experienced with client assessment, care planning, and coordination. Utilizes strong communication skills to facilitate effective care delivery. Knowledge of regulatory compliance and best practices in home care management.
Overview
13
years of professional experience
1
Certificate
Work History
Faith Care and Companions
Client Service Manager
11.2015 - 09.2025
Job overview
- - Directed day-to-day operations for a large caseload of elderly and disabled clients
- - Coordinated caregiver-client assignments
- - Recruited, onboarded, and supervised caregivers
- - Ensured compliance with Connecticut DPH regulations
- - Conducted training on infection control and caregiver ethics
D and L Homecare
Home Care Coordinator
09.2012 - 11.2015
Job overview
- - Coordinated in-home services for seniors and individuals with disabilities
- - Created and managed client care plans
- - Maintained client documentation and compliance
- - Handled incident reporting and follow-ups
Education
Capital Community CollegeHartford, CT
Associate of Science from Health Administration
Skills
- Home Care Operations Management
- Client Intake & Service Coordination
- Staff Hiring, Training & Supervision
- Connecticut State Compliance & Documentation
- Caregiver Scheduling & EVV Systems
- Quality Assurance & Client Satisfaction
- Conflict Resolution & Team Leadership
- Budget Oversight & Payroll Coordination
- Family Communication & Case Management
- ClearCare, AlayaCare, WellSky
- Microsoft Office (Word, Excel, Outlook)
- Google Workspace
- Electronic Visit Verification (EVV) Systems
- Timesheet & Payroll Software
Certification
- CPR / First Aid Certified
- Alzheimer’s and Dementia Care Certificate
- HIPAA & Client Confidentiality Training
Timeline
Client Service Manager
Faith Care and Companions
11.2015 - 09.2025
Home Care Coordinator
D and L Homecare
09.2012 - 11.2015
Capital Community College
Associate of Science from Health Administration