Griyelvy Francisco
The Bronx,NY
Summary
Assistance Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
8
8
years of professional experience
Work History
Seasonal Maintenance Temp Agency on Call
Alliance Maintenance LLC
New York, NY
2016.03 - Current
- Repaired and maintained physical structures of private or commercial establishment using hand and power tools
- Ensured grounds were clean and accessible
- Repaired and replaced light fixtures and fixed plumbing problems
- Collected and disposed of refuse and debris; sorted debris for recycling
- Operated buffing and wax machines
- Alerted supervisor and co-worker of potential safety hazards.
Passenger Services Agent
Swissport
2022.08 - 2023.11
- Greeting passengers
- Assist passengers with all needs
- Assist with baggage processing, Terminal/Gate check-in Documentation; verification, complaints and boarding passes.
Cleaner
Empire State Realty Trust Observatory , TRS LLC
New York , NEW YORK
2019.10 - 2020.10
- Emptied trash cans and replaced liners as needed.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Seasonal Maintenance
New York City Department Parks and Recreation
Fort Myers, FL
2017.12 - 2019.12
- Maintain a clean and safe work environment at several parks and playgrounds
- Sweep, rake and collect leaves and debris, mop, strip, wax, and buff office and hallway floors
- Provide park patrons with directions and General Parks' information
- Report all safety hazards directly to supervisor
- Repair and replace light fixtures and fixed plumbing problems, paint and plaster walls, fences, and park benches according to company regulations
- Maintain inventory of cleaning items and organize stockroom.
Education
Certificate - Flight Attendance
Caribean Sun Airline Inc
Miami, FL2023-12
Certificate - Passanger Service Agent
Swissport
Miami, FL2023-08
Certificate - Nurse Assistant
Mid Manhattan Adult Learning Center
New York, NY2016-06
High School Equivalency Diploma -
New York State Department of Education
Carpentry -
School For Corporative Technical Education
Skills
- Bilingual in Spanish and English
- Excellent Customer Service Skills
- Crisis Management
- Project Management
- Complex Problem-Solving
- Operational Efficiency
References
References available upon request.
Timeline
Passenger Services Agent
Swissport
2022.08 - 2023.11
Cleaner
Empire State Realty Trust Observatory , TRS LLC
2019.10 - 2020.10
Seasonal Maintenance
New York City Department Parks and Recreation
2017.12 - 2019.12
Seasonal Maintenance Temp Agency on Call
Alliance Maintenance LLC
2016.03 - Current
Certificate - Flight Attendance
Caribean Sun Airline Inc
Certificate - Passanger Service Agent
Swissport
Certificate - Nurse Assistant
Mid Manhattan Adult Learning Center
High School Equivalency Diploma -
New York State Department of Education
Carpentry -
School For Corporative Technical Education
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