Grizelda Jeronimo
Chicago,Illinois
Summary
Healthcare professional with experience in patient access, phlebotomy, care coordination, insurance verification, and medical records management. Supports high-volume outpatient and hospital workflows with accurate documentation and patient-focused service. Bilingual English-Spanish with strong communication and issue resolution skills.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Care Facilitator
JenCare Senior Medical Center
Chicago, Illinois
2025.02 - 2026.09
- Coordinated appointment scheduling for two physicians, optimizing access for 300 patients.
- Managed high call volumes to address inquiries and ensure timely message routing.
- Processed medical records, categorizing documentation to enhance information retrieval and maintain confidentiality.
- Verified insurance eligibility and benefits, minimizing billing issues and confirming coverage.
Receptionist /Phlebotomist
Access Community Health Network
Chicago, Illinois
2022.09 - 2024.12
- Managed appointment scheduling and front-desk operations in high-volume outpatient setting.
- Greeted patients and addressed inquiries while maintaining accurate medical records.
- Coordinated urgent and routine appointments to enhance patient flow and support clinical staff.
- Executed venipuncture and collected blood specimens, adhering to patient identification and safety protocols.
- Conducted daily insurance verifications to confirm patient eligibility and billing accuracy.
Clinical Laboratory Assistant
UChicago Medicine Ingalls
Harvey, Illinois
2021.03 - 2022.08
- Provided laboratory support for inpatient, outpatient, emergency department, and intensive care unit patients in high-volume hospital setting.
- Performed venipuncture blood draws and collected urine and other specimens, ensuring proper patient identification and safety protocol adherence.
- Processed, separated, and prepared specimens for laboratory analysis to maintain integrity and support accurate diagnostic testing.
- Executed administrative duties, including maintaining documentation, entering patient information, and coordinating communication among clinical departments.
Education
Diploma - Hemodialysis/ Phlebotomy
Midwestern Career College
Chicago, IL2020-11
Currently Enrolled - Pre- Practical Nursing
City Colleges of Chicago
Chicago, IL2026-09
Skills
- Care coordination
- Medical record management
- Blood specimen collection
- Insurance verification
- HIPAA compliance
- Patient care
- Bilingual communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Care Facilitator
JenCare Senior Medical Center
2025.02 - 2026.09
Receptionist /Phlebotomist
Access Community Health Network
2022.09 - 2024.12
Clinical Laboratory Assistant
UChicago Medicine Ingalls
2021.03 - 2022.08
Diploma - Hemodialysis/ Phlebotomy
Midwestern Career College
Currently Enrolled - Pre- Practical Nursing
City Colleges of Chicago