Grizett Rivera
Aurora,IL
Summary
Skilled recent bilingual nursing graduate. Experiencing caring for all ages of life, including newborns and geriatric patients. Bedside experience including 526 hours of clinical work at hospitals and medical centers around Illinois. Dedicated to ensure quality patient care as well as patient safety. Advanced problem solver with an emphasis on teamwork, critical thinking skills, empathy, as well as leadership skills. Committed to provide exceptional patient centered care.
Overview
6
6
years of professional experience
Work History
Guest Service Representative
Prisco Community Center
10.2018 - Current
- Manager on duty
- Handled high-pressure situations with professionalism, resolving gas complaints, diplomatically, and maintaining customer loyalty.
- Enhanced guest satisfaction by efficiently, managing front desk operations, and addressing inquiries promptly.
- Promoted a positive work environment by collaborating effectively with colleagues from diverse backgrounds.
Receptionist
Alden Of Waterford
07.2018 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Science in Nursing - Nursing
Aurora University
Aurora, IL12.2023
Aurora University Clinical Hours
Skills
- Leadership
- First aid and CPR certified 2023
- Patient Advocate
- Effective Communication
- Problem-solving abilities
- Bilingual- English and Spanish
- Epic software skills
Licensure
NCLEX-Februrary-Passed
Timeline
Guest Service Representative
Prisco Community Center
10.2018 - Current
Receptionist
Alden Of Waterford
07.2018 - 06.2019
Bachelor of Science in Nursing - Nursing
Aurora University
Aurora University Clinical Hours
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