Gary Robertson
Temecula,CA
Summary
Dynamic and results-driven professional with extensive experience as a Police Code Compliance Officer at the City of San Diego. Proven expertise in conflict resolution and code enforcement techniques, successfully reducing violations through strategic monitoring. Adept at training and mentoring staff, fostering a culture of integrity and collaboration within teams.
Professional Code Compliance Specialist with strong expertise in regulatory enforcement and community safety. Known for effective communication, problem-solving, and adaptability in diverse environments. Proven track record in fostering teamwork and achieving compliance goals. Skilled in conducting inspections, interpreting codes, and resolving issues promptly. Reliable and flexible, consistently meeting changing demands.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Police Code Compliance Officer
City of San Diego
10.2008 - 10.2023
- Conducted inspections to ensure compliance with local building codes and regulations.
- Reviewed permit applications for accuracy and adherence to zoning laws.
- Collaborated with contractors and property owners to resolve code violations effectively.
- Developed educational materials to inform the public about compliance requirements.
- Resolved conflicts between parties involved in code compliance disputes through effective mediation techniques, ultimately promoting fair resolutions.
- Trained junior staff on inspection procedures and regulatory updates.
- Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
- Developed and implemented corrective action plans for non-compliance issues.
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
- Prepared evidence in support of legal actions taken.
- Conducted various field investigations.
- Patrolled assigned area to identify and evaluate problems.
- Reduced violation occurrences by implementing effective monitoring systems and promptly addressing non-compliance issues.
Parking Enforcement Supervisor
City of San Diego
02.2001 - 10.2008
- Supervised enforcement operations ensuring compliance with city regulations and policies.
- Developed training programs to enhance staff performance and operational efficiency.
- Coordinated communication between municipal departments to streamline enforcement processes.
- Analyzed case reports to identify trends and implement strategic improvements in enforcement tactics.
- Managed conflict resolution initiatives, fostering positive relationships with community stakeholders.
- Oversaw daily enforcement activities, ensuring adherence to safety standards and procedures.
- Mentored junior staff members, sharing expertise to help them grow professionally within their roles as Enforcement Officers.
- Promoted a culture of professionalism by fostering open communication and strong teamwork within the department.
- Developed policies and procedures to maintain consistency in enforcement actions across all teams.
- Improved team performance by providing ongoing training and support to enforcement officers.
- Worked closely with public and remained courteous and calm while defusing tense situations.
Parking Enforcement Officer
City of San Diego
02.1991 - 02.2008
- Enforced parking regulations to ensure compliance and promote public safety.
- Conducted regular inspections of parking facilities and identified violations efficiently.
- Collaborated with law enforcement to address parking-related issues and improve community relations.
- Trained new officers on procedures, policies, and effective communication strategies.
- Utilized electronic ticketing systems for accurate documentation of violations and improved records management.
- Developed strategies to enhance compliance rates through community outreach initiatives.
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Wrote and issues citations or warnings to owners of vehicles.
- Responded to calls in both routine and emergency situations.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
- Collaborated with local law enforcement agencies to address recurrent or problematic parking issues.
- Assisted motorists with locating legal parking spaces, promoting positive community relations.
- Implemented efficient patrol routes based on historical data trends, maximizing coverage while minimizing travel time between hotspots.
- Maintained detailed records of daily activities and incidents, contributing to accurate reporting and analysis of enforcement efforts.
- Investigated citizen complaints regarding parking violations, addressing concerns efficiently and professionally.
- Educated the public on local parking ordinances and regulations, fostering community awareness and compliance.
- Participated in ongoing training to stay current on changes in laws, policies, and best practices related to parking enforcement.
- Filled out daily log of citations and warnings issued and submitted list to supervisor at end of shift.
- Responded quickly to emergencies involving vehicles parked illegally near fire hydrants or other restricted locations.
- Developed relationships with local businesses owners to address common challenges related to customer/client access due to limited street-side or metered-parking options.
- Provided testimony in court hearings for contested parking citations, ensuring fair outcomes.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
- Conducted thorough vehicle inspections to identify abandoned or stolen vehicles, aiding in their recovery.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ07-2010
Skills
- Communication and coordination
- Critical thinking
- Self-motivation and initiative
- Active listening
- Leadership and supervision
- Stress tolerance and resilience
- Ethical conduct and integrity
- Technical report writing
- Conflict resolution strategies
- Training and mentoring others
- Code enforcement techniques
- Decision-making capacity
- Time management proficiency
- GIS mapping systems
- Investigation techniques
Certification
- Training Officer
- Customer Service Representative
- Investigate Abandoned Vehicles on Private and City Property
Bachelors Degree/Business Management
Attended and Graduated from the University of Phoenix with a Bachelor Degree in Business Management.
Timeline
Police Code Compliance Officer
City of San Diego
10.2008 - 10.2023
Parking Enforcement Supervisor
City of San Diego
02.2001 - 10.2008
Parking Enforcement Officer
City of San Diego
02.1991 - 02.2008
Bachelor of Science - Business Management
University of Phoenix