GERMÁN RODRIGUEZ
Port Charlotte,FL
Summary
Highly motivated and dependable professional with a strong work ethic and a passion for taking on new challenges. Known for adaptability, excellent interpersonal skills, and the ability to work independently. Quick to learn, detail-oriented, and committed to delivering exceptional customer service. Dedicated to ensuring every client has a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Ambassador
W South Beach Hotel
01.2024 - 06.2025
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
- Delivered luggage and amenities promptly and professionally.
- Provided personalized recommendations and concierge support to enhance guest satisfaction.
- Maintained lobby presence and responded proactively to guest needs.
- Represented the hotel at the highest standards of hospitality and presentation.
- Recognized as Talent of the Month – March 2024 for outstanding service and dedication.
Delivery Driver
Amazon
09.2023 - 01.2025
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Transported and safely delivered items to prevent damage or loss.
- Notified customers of delays to decrease calls to support.
- Contacted customers prior to delivery to coordinate delivery times.
- Operated light trucks to deliver loads as far as 35 miles from home location.
Draft Beer Technician
A Head For Profits
04.2022 - 06.2023
- Identified discrepancies between customer specifications and actual parts.
- Troubleshot machine malfunctions and made necessary repairs or adjustments.
- Monitored tool life during machining cycles to prevent breakage or damage to part features.
- Assisted in the development of new products by providing input on design parameters.
- Coordinated maintenance activities with outside contractors when needed for repair services.
- Reported any problems related to production delays or defective parts immediately.
- Mentored new drafters to maximize performance and accuracy.
- Conducted routine inspections and troubleshooting to identify and resolve equipment issues promptly.
Food Runner
Area 31 restaurant, Hotel Epic
12.2020 - 03.2022
- Organized food orders and ensured accuracy of items served to customers.
- Ensured that all orders were correct before leaving the kitchen area.
- Keep designated service stations clean and well stocked; prepare coffee, tea, and ice water for customers.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Assisted in training new staff members on restaurant operations and procedures.
- Built and maintained relationships with regular customers by learning and remembering preferences.
Food Runner
Restaurant Hotel Nautilus
04.2021 - 09.2021
- Organize food tickets for the chefs; answer any questions from customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Service Area
Angler’s Hotel
10.2020 - 03.2021
- Maintaining supplies, taking orders and deliver to customers, completing tasks assigned by the manager.
- Maintained an organized filing system of all customer inquiries, concerns, and resolutions.
- Assisted customers with their inquiries via phone or email in a timely manner.
Education
GED -
Universidad Tecnologica Nacional
Buenos Aires, Argentina.12.2009
Master of Architecture - Architecture
UBA University
Buenos Aires, ArgentinaHigh School Diploma -
High School SAN JOSE
Buenos Aires, Argentina12.2004
Skills
- Teamwork spirit
- Problem solving
- Strong work ethic
- Dispatch Communication
- Punctual and Reliable
- Experienced Manual Transmission Driver
- Attention to Detail
- Customer Service
- Fluent in Spanish
- Positive Attitude
- Clean Driving Record
- Multitasking
Languages
Spanish: Native/ Bilingual
English: Professional
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Learning new cooking techniques and expanding my culinary skills
- Backpacking and Hiking
- Gardening
- Drawing and Painting
- Running
- Playing Sports
Timeline
Ambassador
W South Beach Hotel
01.2024 - 06.2025
Delivery Driver
Amazon
09.2023 - 01.2025
Draft Beer Technician
A Head For Profits
04.2022 - 06.2023
Food Runner
Restaurant Hotel Nautilus
04.2021 - 09.2021
Food Runner
Area 31 restaurant, Hotel Epic
12.2020 - 03.2022
Service Area
Angler’s Hotel
10.2020 - 03.2021
GED -
Universidad Tecnologica Nacional
Master of Architecture - Architecture
UBA University
High School Diploma -
High School SAN JOSE
Talent of the Month 2024
W South Beach (March)
For outstanding service and dedication.
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