KIM COX
Battle Ground,WA
Summary
Certified Scrum Master with 5 years of experience in leading Agile teams to deliver high-quality products efficiently. Skilled in facilitating Scrum ceremonies, removing impediments, and fostering a culture of continuous improvement. Adept at coaching teams in Agile principles and practices, collaborating with cross-functional stakeholders, and aligning team efforts with organizational goals. Proven track record in managing complex projects, improving team velocity, and delivering value-driven solutions within time constraints. Strong communicator and problem-solver, committed to empowering teams to achieve their highest potential
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Scrum Master
Home Credit Philippines
09.2023 - 09.2024
- Identify and remove obstacles hindering team progress, serving as the first line of support for technical and operational challenges.
- Facilitate scrum ceremonies, keep and interpret Scrum artifacts, apply scrum framework, principles and values.
- Teaching, coaching and supporting team using Scrum to focus on delivering value early and frequently through continuous improvement.
- Analyze product requirements and specifications to develop actionable technical plans.
- Work with the technical team to estimate work, define sprint goals, and prioritize backlog items.
- Collaborate with the Product Manager and other stakeholders to ensure technical feasibility and alignment with business objectives.
Digital Delivery Lead
Seven Seven Global Services
03.2023 - 09.2023
- Leads the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope
- Defines and finalize project scope, goals and deliverables that support business goals in collaboration with business unit and key stakeholders
- Creates and manages the detailed timeline for project execution and ensures that resources are always aligned with such
- Reviews technical design provided by the Solutions Architect such as database, application architecture and system interface design together with the technical delivery team
- Identifies, monitors, and manages project risks, issues, dependencies and action plans until project implementation and closure
- Optimizes utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope
- Facilitates Sprint Planning, Daily Stand Up, Sprint Review, Sprint Retrospective and Scrum Framework
Software Component Manager
Accenture Philippines
08.2021 - 06.2022
- Owner of software assets, components and related configuration items, constituting the software product
- Responsible for ensuring that the assets meet the project requirements and fulfill policies, to enable them to be provided as products and services to end users and consumers
- Ensures the compliance to all regulatory, risk or other mandatory controls related to the Software component
- Responsible for creating and decommissioning of databases, physical and azure servers
Scrum Master
Accenture Philippines
02.2020 - 08.2021
- Overall ownership and accountability of scrum team tasks required for delivery of agile projects for different technology groups
- Create and submit sprint reports that accurately articulate the progress of the project, plans for the next sprint, and high priority concerns
- Handling sprint-planning gatherings, sprint review, sprint retrospective, release planning, Scrum framework, daily stand-up meetings and confirm that teams understand their ability (velocity) to meet sprint promises
- Support in evaluating the Scrum Maturity of the squad and prepare the squad to advanced stages of maturity, at a speed that is workable and easy for the team
- Manages the project releases, triage items, and possible impediments
- Assist in creating a release plan and help maintain the prioritized project/product backlog
- Maximize delivery flow by helping the team remove barriers that slow them down
Project Coordinator
Vertere Global Solutions (Globe Telecom)
10.2017 - 11.2019
- Ensure deliverables are up to quality standards at the end of each sprint
- Assists in definition of new projects, including functional scope, process and system impact analysis, resource planning, financial planning, governance models
- Assists in management of projects, including progress management, risk and issue management, resource tracking, financial tracking, stakeholder management and associated status reporting
- Active participation on team visual management board huddles and operational excellence improvement initiatives
- Ensure issues are identified, tracked, reported on, and resolved in a timely manner
- Assist in gathering business requirements from stakeholders and analyzing functional specifications
Operation Analyst
Apogee Dubai
05.2015 - 07.2017
- Maintains operations files and records, prepares reports, orders, and schedules pertaining to operations and safety documents
- Works in private aircraft’s landing permit, ground handling, suggested routes, visa requirements, transportation and hotel of the crews
- Develops problem solutions by describing requirements; studying system capabilities; analyzing alternative solutions; preparing system specifications
- Act as a point of contact to coordinate preemptive mitigation strategies in CAA (Civil Aviation Authority)
- Provide risk assessments when faced with rolling delays or other operational challenges
- Maintains company’s records of all the flight assisted
- Develop and maintain training modules and operations groups
Project Management Officer
Accenture Philippines
05.2015 - 07.2017
- Report and coordinate with project leads, transition managers and executive for deliverables, project timelines, schedules, issues and risks
- Responsible for the corporate project management framework / methodology to ensure project principles are applied consistently across the organization
- Task to do RAID (Risk, Assumption, Issue and Dependency) and Tollgate overview for monthly IT Status Reporting
- Develop project reports / templates and provide regular status reporting for alignment and transparency
- Suggest ways on how to continuously improve services offered by Project Management
Education
Bachelor of Science - COMPUTER SCIENCE
DE LA SALLE LIPA
Philippines03.2015
Skills
- Project Management
- Agile Team Practices
- ServiceNow
- Azure DevOps
- JIRA
- Backlog Management
- Confluence
- Google Suite
- Leadership
- Collaboration
Certification
- Agile Scrum Master Certification Training, 01/2025
- Professional Scrum Master I (PSM I), 05/2024, https://www.credly.com/badges/d730c912-ac37-409e-a1ed-d9d4f1f5e9a6/linked_in_profile
- Project Management 101 “Introduction to Traditional, Hybrid, and Agile Project Management”, 07/2023
Personal Information
Title: Project Manager/ Scrum Master
Timeline
IT Scrum Master
Home Credit Philippines
09.2023 - 09.2024
Digital Delivery Lead
Seven Seven Global Services
03.2023 - 09.2023
Software Component Manager
Accenture Philippines
08.2021 - 06.2022
Scrum Master
Accenture Philippines
02.2020 - 08.2021
Project Coordinator
Vertere Global Solutions (Globe Telecom)
10.2017 - 11.2019
Operation Analyst
Apogee Dubai
05.2015 - 07.2017
Project Management Officer
Accenture Philippines
05.2015 - 07.2017
Bachelor of Science - COMPUTER SCIENCE
DE LA SALLE LIPA
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