G Ting Lung
Washington,VA
Summary
Dynamic management trainee with proven skills in leadership, customer service, and team collaboration. Committed to enhancing customer experiences and training new employees to drive operational success.
Overview
1
1
year of professional experience
Work History
Management Trainee
Restaurant
Vancouver, Washington
04.2025 - Current
- Assisted in daily restaurant operations and maintained cleanliness standards.
- Supported team members in food preparation and service tasks.
- Engaged with customers to provide excellent service and address inquiries.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Trained new employees on operational procedures and service expectations.
- Learned company processes, procedures and employee role functions.
- Enhanced leadership abilities through training and hands-on task completion.
- Collaborated with senior management to ensure successful implementation of projects.
- Participated in recruitment efforts, including interviewing and selecting candidates.
- Engaged in customer service initiatives to improve client satisfaction levels.
Management Trainee
Restaurant
Vancouver, WA
04.2025 - Current
- Assisted in daily restaurant operations and maintained cleanliness standards.
- Supported team members in food preparation and service tasks.
- Implemented safety and hygiene protocols during food handling processes.
- Engaged with customers to provide excellent service and address inquiries.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Trained new employees on operational procedures and service expectations.
- Participated in team meetings to discuss workflow improvements and challenges.
- Resolved customer issues efficiently to build loyalty.
- Supported staff training, development and evaluation.
- Collaborated with senior management to ensure successful implementation of projects.
- Developed and implemented strategies to improve customer service experience.
- Conducted market research to identify new business opportunities.
- Provided support in managing social media accounts and content marketing efforts.
- Coordinated with suppliers to ensure timely delivery of products.
- Engaged in customer service initiatives to improve client satisfaction levels.
Education
Associate of Applied Science - Nursing
Clark College
Vancouver, Washington, WA04-2027
Skills
- Patient care
- Customer service
- Team collaboration
- Leadership development
- Conflict resolution
- Safety protocols
- Employee training
- Time management
- Communication skills
- Human resources
- Financial management
- Staff development
- Business development
- Staff management
- Customer relations
Languages
English
Limited
Korean
Elementary
Burmese
Full Professional
Timeline
Management Trainee
Restaurant
04.2025 - Current
Management Trainee
Restaurant
04.2025 - Current
Associate of Applied Science - Nursing
Clark College