Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Guadalupe Bautista

Ocean Twp

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

11
11
years of professional experience

Work History

Legal Assistant/Receptionist

Law Office of Claudio Stanziola
03.2022 - Current
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.

Teller

Check Cashing
02.2018 - 02.2022
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Processed customer transactions promptly, minimizing wait times.

Barista

Corner Cafe
05.2014 - 02.2017
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Resolved customer concerns promptly and professionally, ensuring continued patronage and loyalty to the brand.
  • Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.

Education

Associate of Science - Health And Science

Brookdale Community College
Lincroft, NJ
05-2026

Skills

  • Fast learner
  • Scheduling/Planning
  • Microsoft office
  • Notary public
  • Customer service
  • Friendly, positive attitude
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working

Timeline

Legal Assistant/Receptionist

Law Office of Claudio Stanziola
03.2022 - Current

Teller

Check Cashing
02.2018 - 02.2022

Barista

Corner Cafe
05.2014 - 02.2017

Associate of Science - Health And Science

Brookdale Community College

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