Guadalupe Candido
San Leandro,CA
Summary
Dependable Accounting Clerk with 11 years of experience supporting accounting departments through administrative, clerical, and project coordination. Skilled in account reconciliation, report preparation, and collections. Known for initiative, accuracy, and delivering high-quality accounting support. Strong customer service skills with a focus on client satisfaction and teamwork. Adaptable, detail-oriented, and committed to ongoing learning to continuously improve performance and contribute to organizational success.
Overview
13
13
years of professional experience
Work History
Client Revenue Analyst
Baker & McKenzie LLP
San Francisco, CA
01.2022 - Current
- Managed financial and case-related matters for 70+ clients, overseeing 150+ cases with a strong focus on accuracy, compliance, and timely completion.
- Analyze revenue trends to identify opportunities for growth and improvement.
- Create financial reports to support strategic decision-making in collaboration with business partners.
- Maintained strong relationships with customers through effective communication and prompt resolution of issues related to invoicing or payment disputes.
- Monitor past due accounts and pursued collections on outstanding invoices.
- Review client and vendor documentation to ensure compliance with payment guidelines.
- Lead team meetings with partner attorneys, collections team and billing coordinators.
- Gather matter-level WIP and accrual data and budget report findings to clients.
- Review electronic invoices prior to submission to ensure required edits are applied.
- Perform month-end and year-end close processes, ensuring accounts are accurately recorded, monitored, and maintained, with all accounting transactions properly documented.
Billing Manager
Robert Half
San Francisco, CA
02.2021 - 01.2022
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Resolved billing issues by applying knowledge and completing in-depth research.
- Reviewed and verified invoices for discrepancies, facilitating prompt resolution.
- Processed write-offs following firm policy.
- Coordinated billing processes, ensuring accuracy and compliance with company policies.
- Managed billing calendar and scheduled claims for payments.
- Review and verify accuracy of billing and supporting documentation as required.
- Create and distributes monthly reports, final client billing and new billing formats as needed.
- Follow up with clients on past due invoices by communicating via telephone and sending email reminders.
- Completed month-end and year-end closings, kept records audit ready and monitored timely recording of accounting transaction.
- Knowledge in navigating e-billing sites: Legal Tracker, CounselLInk, TyMetrix 360, Collaborati, Simple Legal/CounselGo,Brightflag, BillingPoint (Onit), among others.
Billing Manager
RTGR Law LLP
Oakland, CA
06.2018 - 02.2021
- Managed billing calendar and scheduled claims for payments.
- Review and edit pre-bills in response to attorney and legal assistant requests.
- Managed retainer funds as directed by the attorney.
- Processed payment entry on client charges and issue refunds.
- Process write-offs following firm policy.
- Executed complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills).
- Set up and maintained electronic billing system updated.
- Established budgets and strategic business plans for daily operations.
- Resolved billing issues by applying knowledge and completing in-depth research.
- Oversaw preparation of firm balance sheets, income statements and other financial reports.
- Created and distributed monthly reports, final client billing and new billing formats as needed.
- Assist in setting up new legal matters in timely manner.
- Follow up with clients regrading past due invoices by communicating via telephone and sending email reminders.
Receptionist and Accounts Payable
NorCal Kenworth - Bay Area
San Leandro, CA
04.2018 - 06.2018
- Answered central telephone system and directed calls accordingly.
- Entered data in the company's software to maintain records of ARCO and PACCAR reimbursement.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Coordinated and arranged business travel for company employees, including flights, accommodations, and itineraries.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Business Office Assistant/Customer Service Cashier
Winn KIA Dublin
Dublin, CA
01.2018 - 04.2018
- Processed accounts payable and receivable transactions, ensuring timely and accurate recording of financial data.
- Reconcile daily sales and confirm balance accuracy prior to closing the deposit.
- Efficiently manage the prompt mailing of vehicle sale contracts and confidential banking documentation.
- Finalized repair sales orders by auditing technician labor hours against supporting documentation to ensure billing accuracy.
Business Office Assistant
Dublin Nissan
Dublin, CA
10.2016 - 12.2017
- Managed high volume transactions ensuring 100% accuracy in cash handling and payment processing.
- Executed daily banking transactions, including deposits and currency exchange.
- Secured payment for outstanding warranty claims, successfully reconciling accounts.
- Performed end-of-day financial close-out procedures, including reconciling all cashier drawers and preparing daily deposits.
Legal Secretary
Law Office of Mehdy & Galvan
San Diego, CA
09.2012 - 04.2014
- Prepared legal documents, drafted correspondence and maintained accurate files
- Calendered meetings, appointments, court appearances and briefings.
- Organized files for court proceedings.
- Communicated professionally with clients by addressing their cancers and providing informed legal updates.
Education
Some College (No Degree) - General Studies
Chabot College
Hayward, CASome College (No Degree) - General Studies
Las Positas College
Livermore, CASome College (No Degree) - General Studies
San Diego Mesa College
San Diego, CAHigh School Diploma -
Castro Valley High School
Castro Valley, CA06.2012
Skills
- Proficient in Outlook, Excel, Word, Powerpoint, and Docushare
- Accounts payable and receivable
- Client relationship management
- Billing Statement management
- Insurance billing and verification procedures
- Invoice review
- Collections experience
- Workers Compensation knowledge
- Schedule management
- Various electronic billing websites
Languages
Spanish
Native or Bilingual
Timeline
Client Revenue Analyst
Baker & McKenzie LLP
01.2022 - Current
Billing Manager
Robert Half
02.2021 - 01.2022
Billing Manager
RTGR Law LLP
06.2018 - 02.2021
Receptionist and Accounts Payable
NorCal Kenworth - Bay Area
04.2018 - 06.2018
Business Office Assistant/Customer Service Cashier
Winn KIA Dublin
01.2018 - 04.2018
Business Office Assistant
Dublin Nissan
10.2016 - 12.2017
Legal Secretary
Law Office of Mehdy & Galvan
09.2012 - 04.2014
Some College (No Degree) - General Studies
Chabot College
Some College (No Degree) - General Studies
Las Positas College
Some College (No Degree) - General Studies
San Diego Mesa College
High School Diploma -
Castro Valley High School