Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GUADALUPE CASTILLO

Chicago,IL

Summary

I am a hardworking person that is always up for a challenge. I am a fast learner and I am willing to learn new things. I enjoy making friends, travel and talking to customers.

I am familiarized with customer service and would like to help many people as possible in a position as a customer service representative.

My first language is Spanish but I can also speak, write and read English. I am also currently learning Arabic and other languages in the future.

I believe that work should be something i enjoy, thats why i am against violence.

I am used to deal with different personalities with different points of views but I know as a customer service representative to not take stuff personal and maintain my composure while handling urgent customer needs.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Delivery Driver

Pizzanova
Chicago, IL
06.2023 - Current
  • Received daily delivery instructions and deliver food in a safety manner.
  • Verify accuracy of items.
  • Adhered to all applicable traffic laws while driving.

Secretary Manager

Maxi landscaping & lupe's landscaping
Chicago, IL
03.2016 - 10.2023
  • Managed office operations and procedures, including organizing and maintaining documents in order, files and records.
  • Printed documents, answered telephones, directed calls, and took messages.
  • Ordered supplies for the office; monitored inventory levels to ensure adequate stock is available at all times.
  • Scheduled interviews with job applicants when required.
  • Tracked employee attendance records on a daily basis.
  • Monitored emails, responded to inquiries in a timely manner.
  • Assisted with the preparation of payroll documents for processing.
  • Generated invoices for clients based on their orders or contracts.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Phone estimates.
  • In-person estimates.

Inspection

NBTY
Ronkonkoma, NY
11.2009 - 12.2009
  • Inspecting vitamin
  • Seasonal job

Medical Assistant Internship

Dr. Gollapalli
Hauppauge, NY
06.2009 - 08.2009
  • Drew blood via butterfly and straight needle
  • Patient Intake
  • Took and recorded patient vital signs
  • Scheduled and confirmed patient appointments
  • Performed EKG's
  • Administered PPD injections
  • Verified patient insurance
  • Collected co-pays and payments

Par bake assembler

Wenner Bread
Bayport, NY
06.2009 - 08.2009
  • Placing bread into boxes

Education

Medical Assistant Diploma -

Hunter Business School
Medford, NY
08.2010

High School Diploma -

Longwood High School
Middle Island, NY
01-2009

Diploma - High School

Sor Juana Inez De La Cruz
Tlapa De Comonfort, Guerrero, Mexico
01-2006

Skills

  • Venipuncture
  • Hematology
  • First Aid Procedures
  • Medical Transcription
  • Urinalysis
  • Medical Manager
  • Cardiopulmonary Resuscitation
  • Medical Terminology
  • Blood Chemistry
  • Anatomy and Physiology
  • Medical and Business Keyboarding
  • Medical Office Procedures
  • Electrocardiography
  • Microbiology
  • Budget monitoring
  • Expense Tracking
  • Calendar Management
  • Office Administration
  • Document Preparation
  • Budget Planning
  • Administrative Management
  • Workflow Planning
  • Staff Scheduling
  • Event Coordination
  • Staff Management

Certification

  • CPR and AED, American Heart Association
  • Clinical Medical Assistant, National Healthcareer Association, pending
  • Phlebotomy Technician, National Healthcareer Association, pending
  • EKG Technician, National Healthcareer Association, pending

Timeline

Delivery Driver

Pizzanova
06.2023 - Current

Secretary Manager

Maxi landscaping & lupe's landscaping
03.2016 - 10.2023

Inspection

NBTY
11.2009 - 12.2009

Medical Assistant Internship

Dr. Gollapalli
06.2009 - 08.2009

Par bake assembler

Wenner Bread
06.2009 - 08.2009

Medical Assistant Diploma -

Hunter Business School

High School Diploma -

Longwood High School

Diploma - High School

Sor Juana Inez De La Cruz

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GUADALUPE CASTILLO