Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Guadalupe Cisnero Amparo

Longbranch

Summary

Healthcare professional with relevant experience, prepared for this role. Demonstrates adaptability and effective teamwork. Skilled in patient care, medical terminology, and basic clinical procedures. Reliable and results-driven, with a commitment to positive health outcomes and high standards. Eager to further develop skills and gain experience to advance my nursing career.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Jersey Shore University Medical Center
05.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed EKGs and other tests based on patient presentation in office.
  • Vital signs
  • Administer injections

Host

Robinson Ale House
06.2021 - 10.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Restaurant Busser

Robinson Ale House
06.2021 - 10.2023
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Front Office Assistant

Avicenna Plastic Surgery
11.2022 - 05.2023
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Prepared examination rooms prior to each visit, ensuring cleanliness and proper setup for efficient patient care delivery.

Education

High School Diploma -

Long Branch High School
Long Branch, NJ
06-2022

Skills

  • Communication
  • Patient Assessment & Care
  • Customer service

Certification

  • CMA - Certified Medical Assistant
  • Certified Phlebotomy Technician (CPT)
  • Certified EKG Technician (CET)
  • Certified Patient Care Technician/Assistant (CPCT-A)
  • BLS


Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Jersey Shore University Medical Center
05.2023 - Current

Front Office Assistant

Avicenna Plastic Surgery
11.2022 - 05.2023

Host

Robinson Ale House
06.2021 - 10.2023

Restaurant Busser

Robinson Ale House
06.2021 - 10.2023

High School Diploma -

Long Branch High School

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