Guadalupe Correa Sumner
Summary
Bilingual customer-focused professional with experience in front desk operations and long-term private client support seeking to transition into Agents Solutions Coordinator role. Brings clear communication, strong organization, and the ability to stay composed in fast-paced, service-driven environments. Comfortable handling frequent interactions, prioritizing tasks, and learning new processes quickly. Reliable, adaptable, and motivated to deliver positive client experiences.
Overview
10
10
years of professional experience
Work History
Family Support Specialist
Cultural Care - Tailor Made Nannies
05.2019 - Current
- Structured daily routines to ensure consistency and reliability
- Responded independently to unexpected situations using practical judgment
- Maintained ongoing communication with families regarding plans and changes
- Demonstrated long-term dependability through repeat and extended placements
Check in Agent
Furlong Incoming
07.2018 - 05.2019
- Processed passenger boarding check-ins within strict time windows
- Reviewed travel documents to ensure compliance with boarding requirements
- Explained next steps and boarding procedures to passengers clearly
- Identified and flagged irregularities that required supervisor review
Front Desk Receptionist
Gobierno De La Ciudad De Buenos Aires
01.2016 - 07.2018
- Managed daily front desk flow in a high-traffic public setting
- Registered patients and updated records in accordance with office protocols
- Routed inquiries to appropriate departments while maintaining privacy standards
- Supported clinic operations by coordinating schedules and wait times
Education
Coursework in Tourism Studies
Universidad De San Martin
Buenos Aires, Argentina12-2017
High School Diploma -
San Cosme Y San Damian
Buenos Aires, Argentina12-2013
Skills
- Bilingual (English and Spanish)
- Customer communication
- Multitasking in fast-paced environments
- Accuracy and organization
- Adaptability
Timeline
Family Support Specialist
Cultural Care - Tailor Made Nannies
05.2019 - Current
Check in Agent
Furlong Incoming
07.2018 - 05.2019
Front Desk Receptionist
Gobierno De La Ciudad De Buenos Aires
01.2016 - 07.2018
Coursework in Tourism Studies
Universidad De San Martin
High School Diploma -
San Cosme Y San Damian