Guadalupe Delgado
Denver,CO
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at More Than Vacuums. Excelled in problem-solving and multitasking, achieving consistent performance improvements. Skilled in customer service and organization, adept at driving results through effective team management and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
More Than Vacuums
03.2022 - 03.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Fulfillment Expert
Target
04.2019 - 03.2022
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
Inspection Report Writer
Dealers Auto Auction Rockies
01.2017 - 02.2020
- Reviewed, revised, modified and edited documents prepared by others.
- Enhanced report quality by conducting thorough research and data analysis.
- Maintained strict adherence to deadlines, successfully delivering reports on time without compromising quality.
- Collaborated with cross-functional teams to gather relevant data, ensuring comprehensive and accurate reports.
Sales Associate
TJ Max
02.2016 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Science - Child Development
Los Angeles Trade Technical College
02.2005
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Certification
center director certificate
classroom lead certificate
Languages
Spanish
Full Professional
Timeline
Store Manager
More Than Vacuums
03.2022 - 03.2024
Fulfillment Expert
Target
04.2019 - 03.2022
Inspection Report Writer
Dealers Auto Auction Rockies
01.2017 - 02.2020
Sales Associate
TJ Max
02.2016 - 07.2019
Associate of Science - Child Development
Los Angeles Trade Technical College
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