Guadalupe M Espinoza
Van Nuys,CA
Summary
Compassionate healthcare professional with expertise in medical assistance, recognized for high productivity and efficient task execution. Specialized skills include patient care, medical record management, and clinical procedures. Strong communication and teamwork abilities enhance patient experiences and support healthcare teams effectively.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Comprehensive Community Health Centers
Sunland, CA
07.2024 - Current
- Prepare examination rooms by maintaining cleanliness, and stocking essential supplies.
- Take vital signs, including blood pressure, temperature, pulse rate, and respiratory rate, accurately.
- Manage patient medical records through accurate documentation in electronic health record systems.
- Provide exceptional customer service by promptly addressing patient inquiries and concerns.
- Assist physicians and nurses during patient examinations, procedures, and treatments.
- Ensure compliance with HIPAA regulations regarding patient privacy and confidentiality.
- Respond swiftly to emergencies or urgent situations within clinic settings.
- Clean and maintain medical equipment following procedures and standards.
- Conduct patient interviews to gather health history, vital signs and information about current medical issues.
- Perform laboratory tests such as urinalysis, blood glucose monitoring and other specimen collection tasks.
Back Office Medical Assistant
La Familia Medical Clinic INC
Van Nuys, CA
10.2023 - 06.2024
- Assisted physicians with patient examinations and medical procedures.
- Administered medications and injections under physician supervision.
- Applied and removed bandages and dressings to facilitate healing.
- Conducted vitals, glucose testing, and collected urinalysis samples.
- Performed phlebotomy for all annual assessment patients.
- Interviewed patients to accurately record medical histories.
- Maintained precise patient information in electronic health records.
- Executed EKGs as requested by physicians or physician assistants.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Incorporated outside records into charts and EHR.
- Performed administrative duties such as filing, faxing, copying, scanning and mailing of documents.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Communicated with doctors' offices to obtain medical records for patients.
Patient Care Coordinator
CA Dermatology Institute
Thousand Oaks, CA
09.2021 - 10.2022
- Greeted patients and visitors in person or via telephone to create welcoming atmosphere.
- Utilized computer system to access patient information and register new patients accurately.
- Presented available time slots to optimize physician scheduling without accommodating patient preferences.
- Managed patient appointments, ensuring efficient scheduling and rescheduling as necessary.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
Education
Certificate - Medical Assistant
National Career College
Panorama City, CA09.2021
Skills
- Vital signs assessment
- Injections and phlebotomy
- Audiogram interpretation
- Vision testing (Snellen chart)
- Specimen collection techniques
- Urinalysis testing
- Glucose and A1C testing
- Wound care and bandaging
- Patient positioning strategies
- Electrocardiogram (EKG) monitoring
- Bilingual communication (English/Spanish)
- Appointment scheduling and management
- Telephone etiquette and support
- Effective communication skills
- Filling prescriptions
- ICD-10 and CPT coding
- Customer service excellence
- Inventory management
- Medical terminology proficiency
- HIPAA compliance
- Certified in basic life support (BLS)
Awards Certificates
- HIPAA/ OSHA Certified
- CPR Certified
- MA Diploma
Skills
Vital Signs, Injections, Phlebotomy, Audiogram, Snellen Chart, Specimen Collection/ UA testing, Hemoglobin/ Glucose Testing, Bandaging, Spirometry, Patient Positioning, EKG, Bilingual (English/ Spanish), Appointment Scheduling, Answering Phones, Excellent Communication Skills, Filling, ICD 10/ CPT Coding, Customer Service, Inventory
Languages
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
Comprehensive Community Health Centers
07.2024 - Current
Back Office Medical Assistant
La Familia Medical Clinic INC
10.2023 - 06.2024
Patient Care Coordinator
CA Dermatology Institute
09.2021 - 10.2022
Certificate - Medical Assistant
National Career College