Guadalupe Hernandez
San Antonio,TX
Summary
Self-motivated Leasing Agent bringing 25 years of experience in providing professional tours, exceeding all revenue goals and targets and conducting thorough background checks. Detail-oriented individual with excellent time management and communication skills. Self-motivated Leasing Agent bringing 25 years of experience in providing professional tours, exceeding all revenue goals and targets and conducting thorough background checks. Detail-oriented individual with excellent time management and communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Leasing Agent
Harbor Group Management Company
Arlington , TX
01.2020 - 07.2022
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Participated in property inspections to prepare for move-ins and move-outs
Apartment Leasing Agent
Greystar Property Management
Arlington , TX
07.2017 - 01.2020
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Distributed and followed up on tenant renewal notices.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates
Leasing Consultant
WRH Realty Services
Fort Worth, TX
11.2013 - 07.2017
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates
- Verified tenant incomes and other information before accepting lease applications
Education
High School Diploma -
Judson High School
Converse, TX06.1996
Skills
- Property Tours
- Lease Renewals
- Fair housing policies
Certification
- Certified Grace Hill Training - 2020-2022
Languages
Spanish
Native or Bilingual
Timeline
Leasing Agent
Harbor Group Management Company
01.2020 - 07.2022
Apartment Leasing Agent
Greystar Property Management
07.2017 - 01.2020
Leasing Consultant
WRH Realty Services
11.2013 - 07.2017
High School Diploma -
Judson High School
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