Guadalupe Lopez
Edison
Summary
Results-driven team supervisor with extensive experience in cash management and customer service. Recognized for fostering collaboration and resolving escalated customer issues, contributing to a positive store environment.
Overview
5
5
years of professional experience
Work History
BA
Sally Beauty
12.2025 - Current
- Served as a trusted keyholder, responsible for store and safe keys, opening and closing procedures
- Managed cash handling duties, including counting registers, preparing bank deposits, and obtaining change for daily operations
- Transported deposits to the bank in accordance with company security procedures
- Used color wheel knowledge to assist customers in selecting hair dye shades, tones, and corrective color solutions
- Provided personalized hair color guidance and product recommendations based on customer needs
- Handled and de-escalated difficult or escalated customer situations in a calm, professional manner
- Assisted team members where needed to support efficient store operations
Team Supervisor
Wawa Inc
02.2021 - 12.2025
- Served as keyholder with responsibility for store and safe keys, including opening and closing procedures
- Handled cash management duties such as counting drawers, preparing deposits, and balancing registers
- Assisted team members across departments to support daily store operations
- Addressed and resolved escalated or difficult customer situations in a professional manner
Education
High School Diploma -
East Brunswick Magnet School
112 Rues Ln, East Brunswick, NJ 0881606-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
BA
Sally Beauty
12.2025 - Current
Team Supervisor
Wawa Inc
02.2021 - 12.2025
High School Diploma -
East Brunswick Magnet School