Member of the Executive Leadership Team, supporting strategic planning, policy implementation, and operational analysis to achieve organizational goals.
Oversight of the Child Development Division, providing case management services for an average of 2,500 children (birth through age five), with developmental delays/disabilities and their families.
Managed a division of 125 employees, including 12 direct reports.
Coordinated audits with the Department of Developmental Services, ensuring compliance with federal and state regulations and statute.
Cultivated partnerships with school districts, state and county agencies, Medi-Cal Managed Care Plans, and community partners to improve coordination and care and services.
Secured and led a $500,000 grant supporting early detection of children with developmental delays (birth to five), and helped develop a multilingual online application, increasing accessibility for the community served.
Associate Director, Early Start and Intake Services
San Gabriel Pomona Regional Center
Pomona, CA
01.2014 - 01.2022
Member of the Executive Leadership Team responsible for performance management and quality improvement initiatives.
Ensured compliance oversight with federal and state mandates of California's Early Start program.
Managed a high-volume Intake Department, processing an average of 300 applications monthly for eligibility under Early Start and the Lanterman Act.
Designed and implemented process improvements that reduced redundancy, met compliance measures, and decreased the Intake timeline process for applicants.
Supervised a department of 64 employees, with additional oversight responsibilities for clinical contractors, including physicians, psychologists, physical, occupational, and speech therapists.
Member of the Association of Regional Center Agencies, Early Start Discipline Group.
Associate Director, Clinical Services
San Gabriel Pomona Regional Center
Pomona, CA
01.2007 - 01.2014
Member of the Executive Team overseeing clinical services operations, revenue development, state policy implementation, risk management, and operations improvement initiatives.
Represented the agency on the state's Federal Revenues Task Force Committee.
Member of the Association of Regional Center Agencies Clinical Directors Group.
Oversaw various facets of the Clinical Services Department, including Clinical Services, Intake Services, and the Home and Community Based Services (HCBS) Waiver program also known as Medicaid Waiver program.
Supervised agency clinicians and managed contracts for external clinicians conducting assessments and the eligibility determination process of applicants.
Coordinated audits with the Department of Developmental Services, which reviewed compliance of federal and state regulations and statute, under the HCBS Waiver.
Participated in a multidisciplinary team responsible for determining eligibility for regional center services.
Manager, Home and Community Based Services Waiver
San Gabriel Pomona Regional Center
Pomona, CA
01.2001 - 01.2007
Member of the Leadership Team, responsible for state and federal compliance oversight.
Managed an average of 3,500 Medicaid Wavier cases funded through state and federal programs.
Created training material and led training and development for staff in the areas of Medicaid Waiver case management responsibilities.
Developed and delivered training programs for staff on Medicaid Waiver compliance responsibilities.
Oversaw contracted nurses that supported in the reviewing and recertification of the Medicaid Waiver cases.
Timeline
Associate Director, Early Childhood Development
San Gabriel Pomona Regional Center
01.2022 - 01.2025
Associate Director, Early Start and Intake Services
Director of Workforce Development Early Childhood Impact at YMCA of the East BayDirector of Workforce Development Early Childhood Impact at YMCA of the East Bay
Early Childhood Development Intern at Pointe Coupee Early Childhood CoalitionEarly Childhood Development Intern at Pointe Coupee Early Childhood Coalition