Guadalupe Matias

Packing - MDT8 & MDT1

• Prepared and packaged products efficiently to meet Amazon's high standards.
• Ensured timely and accurate packing of Amazon packages.
• Prepared and organized packages for shipment, ensuring accuracy and timeliness.
• Executed customer return packing operations at Amazon.

Picking - MDT1

• Picked and processed customer orders efficiently in a fast-paced warehouse environment.
• Selected and prepared products for shipment, ensuring accuracy and efficiency.
• Selected and organized items accurately for customer orders.

Learning Ambassador - MDT1

• Guided new employees through training modules as an Amazon Learning Ambassador.
• Facilitated training sessions for new employees, ensuring adherence to Amazon's standards.
• Led training initiatives to enhance new employee performance as an Amazon Learning Ambassador.
• Facilitated hands-on training and onboarding for new hires, ensuring they understood company policies, processes, and safety standards.
• Delivered one-on-one and group coaching sessions to improve associate productivity and accuracy.
• Created a positive and supportive learning environment to encourage engagement and retention.
• Assessed associate performance and provided constructive feedback to foster skill development.
• Collaborated with management to identify training needs and implement new learning initiatives.
• Maintained up-to-date knowledge of company procedures and communicated changes effectively to associates.

Ship Dock - MDT1

• Managed the shipping dock operations, ensuring timely dispatch of Amazon packages.
• Efficient Package Processing: Managed the loading and unloading of packages in a fast-paced shipping environment, ensuring accurate sorting and staging for timely deliveries.
• Team Collaboration: Worked closely with team members and shift leads to meet daily shipping quotas and maintain operational efficiency.
• Inventory Management: Scanned and tracked inventory using handheld devices to maintain accuracy in shipment records.
• Safety and Compliance: Adhered to all workplace safety guidelines and protocols to ensure a secure work environment.
• Physical Endurance: Performed physically demanding tasks, such as lifting packages up to 50 lbs and standing for extended periods.
• Problem-Solving: Addressed and resolved shipment discrepancies, ensuring proper routing and timely resolution of issues.
• Productivity Metrics: Consistently exceeded performance benchmarks, including hourly rate targets for package processing.

• Client Relationship Management, understand their goals, challenges and marketing objectives
• Community event’s planning and logistics
• Monitoring the project progress, oversee the execution of marketing campaigns
• Coordinate with internal teams the creative, digital, media and other types of advertising
• Analyze and monitoring campaign performance metrics, ensure the client satisfaction, provide weekly report and insights to clients on campaign effectiveness
• Data Analyst
• Created dashboards to monitor and track key performance indicators.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Logistic to Identify BA’s to cover the event and supervise them
• Manage and supervise the budgets effectively, ensuring resources are allocated efficiently to achieve desired outcomes.
• Employees Management, hourly schedule for all the employees, payroll, advising and coaching employees and leaders through development and performance matters.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Utilized data visualization tools to effectively communicate business insights.

• Responsible for organizing and monitoring seller routes
• Monitor and keep accounts receivable and payable up to date
• In charge of balancing what was sold on a daily basis
• Monitor stock levels of all products
• Keep records systems updated
• Make merchandise entry and exit reports
• Comply with the rules and procedures regarding comprehensive security
• Keep equipment and work site in order, reporting any anomaly
• Create periodic updates on the activities carried out