Adaptable and proactive team leader with a diverse background in operations and customer service. Demonstrated success in managing projects, enhancing workflow efficiency, and nurturing client relationships to achieve business objectives. I volunteer for my kids sports. I'm a Team Mom. I organize fundraisers, watch over the kids to keep them engaged and organized, I build relationships with the parents, to have open communication throughout the season.
Work History
Delivery Driver
10 Months
Curri | 10.2025 - Current
Navigated efficiently using GPS technology, optimizing routes for timely deliveries.
Delivered materials promptly, ensuring customer satisfaction and adherence to delivery schedules.
Adhered to safety protocols during transportation, minimizing risk and enhancing operational efficiency.
Maintained accurate records of deliveries and inventory management using company systems.
Business Owner
8 Years 5 Months
RMN Renovation | 05.2017 - 10.2025
Developed and implemented marketing strategies, increasing brand visibility within local community and attracting new clients.
Managed client relationships, delivering exceptional customer service and addressing concerns to enhance satisfaction rates.
Streamlined operational processes, improving workflow efficiency and reducing delays in project timelines.
Managed operational processes, improving workflow efficiency and reducing delays in project timelines.
Managed purchasing, sales, marketing and customer account operations efficiently.
Interacted well with customers to build connections and nurture relationships.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Analyzed customer feedback to identify service improvements and drive satisfaction levels.
Restaurant Manager
6 Years 10 Months
Red Lobster | 01.2010 - 11.2016
Streamlined restaurant operations to enhance service efficiency and customer satisfaction.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Implemented cost-control measures to reduce waste and optimize inventory management.
Carefully interviewed, selected, trained, and supervised staff.
Reconciled cash and credit card transactions to maintain accurate records.
Oversaw food preparation and monitored safety protocols.
Established performance metrics for staff, promoting accountability and excellence in service delivery.
Developed schedules that balanced labor costs with operational needs, ensuring adequate coverage during peak hours.