Guadalupe Oseguera-ayala
Planada,CA
Summary
Reliable IT support enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
IT Support
Planada Elementary School District
08.2022 - 06.2023
- Prepared agendas and took notes at meetings to archive proceedings.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Used ticketing systems to manage and process support actions and requests.
Education
Associate of Science - Child Development / Minor Cybersecurity
California State University - Stanislaus
Turlock, CA12.2025
Skills
- Special Requests
- Software and Hardware Issues
- User Support and Troubleshooting
- Bug Fixes
- Documentation Abilities
- System Maintenance and Repair
- Setup and Installation
Languages
Spanish
Limited Working
Timeline
IT Support
Planada Elementary School District
08.2022 - 06.2023
Associate of Science - Child Development / Minor Cybersecurity
California State University - Stanislaus
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