Guadalupe Pena
Lompoc,CA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lompoc Valley Medical Center
02.2023 - Current
- Record patient history and personal information
- Schedule appointments/surgeries
- Fill out insurance/disability forms
- Basic laboratory tests
- Work with providers in different Departments including: OBGYN, neurology, euro-gynecologist, pediatrics, family practice
- Assist physician during examination
- Send out medications.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Health Care Provider/Admin. Covid-19 Testing (Temp)
Heal 360 Urgent Care
01.2022 - 06.2022
- HIPPA Compliance
- Disinfect, Sanitization & PPE clean & stock daily
- Computer Literacy
- Enrolling & Registering patience to test & receive test results
- Analyze & result Covid 19 tests
- Open & close down/site setup & break down daily
- Stay up to date on CDC regulations
- Inventory stock & keep track of supplies
- Contain & dispose biohazardous waste
- Shipping & handling of PCR testes to lab
- Track & document Covid 19 tests
- Daily communication skills with IT, HR, Leads & staff
- Updating medical records.
Medical Assistant
Santa Maria Digestive Diagnostic Center
11.2018 - 09.2020
- Room patient, verify information and update into clinic database
- Maintain and clean exam room and all medical equipment after each patient use
- Take and record patient vital signs and biopsies including blood pressure and heart rate
- Assisting Doctor in taking biopsy
- Call patient's the following day for follow up on their procedure and well being.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical assistant
Santa Maria Digestive Diagnostic Center (Externship)
11.2018 - 12.2018
- Schedule and remind patients of their appointments
- Room patients, take and record patient vitals accurately
- Prepare patients for exam and medical procedure
- Clean and sanitize patient room after each use
- Verify patient medication list.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Medical assistant Certificate -
Center for Employment Training
Santa Maria, CA12.2018
High School Diploma -
Pioneer Valley High School
Santa Maria, CA06.2017
Skills
- Fluent in English and Spanish
- HIPAA Compliance
- Customer Service
- Clinical Documentation
- Reliable team player
- Specimens collection and processing
- Medical Procedures
- Patient Flow Management
- OB/GYN procedures
- Medical terminology knowledge
- Vital signs monitoring
- Procedure Assistance
Certification
First Aid
References
Available upon request
Timeline
Medical Assistant
Lompoc Valley Medical Center
02.2023 - Current
Health Care Provider/Admin. Covid-19 Testing (Temp)
Heal 360 Urgent Care
01.2022 - 06.2022
Medical Assistant
Santa Maria Digestive Diagnostic Center
11.2018 - 09.2020
Medical assistant
Santa Maria Digestive Diagnostic Center (Externship)
11.2018 - 12.2018
Medical assistant Certificate -
Center for Employment Training
High School Diploma -
Pioneer Valley High School
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