Guadalupe Ramos
Des Moines,IA
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lupita's Cleaning Service
Self Employed Services
Des Moines , IA
03.2010 - Current
- Greeted customers, assessed their needs and provided appropriate services.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Suggested and explained recommended services to meet customer needs and resolve specific issues.
- Conducted customer satisfaction surveys to identify areas for service improvement.
- Managed household errands and other essential duties.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Updated and maintained databases with current information.
- Completed day-to-day duties accurately and efficiently.
Skills
- Written communication
- Friendly, positive attitude
- Organization
- Active listening
- Decision-making
- Relationship building
- Supervision and leadership
- Training & Development
- Team management
- Flexible and adaptable
Certification
I have a LLC license that is specialized in Cleaning Service.
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Lupita's Cleaning Service
Self Employed Services
03.2010 - Current
I have a LLC license that is specialized in Cleaning Service.