Guadalupe Ramos
Tacoma,WA
Summary
Driven Business & Marketing student (GPA: 3.7) at Portland State University with leadership experience in retail management, team supervision, and athletics. Skilled at motivating teams, enhancing customer experiences, and applying strategic thinking gained through international study in Barcelona. Recognized for adaptability, cultural awareness, and strong communication skills, with a proven record of balancing academics, work, and athletics. Actively seeking internships where I can apply business knowledge and leadership strengths to contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Travel Sales Supervisor
Aeropostale
09.2024 - Current
- Assisted team in achieving sales targets through effective communication and customer engagement.
- Learned product features and benefits to provide informed assistance to customers.
- Trained and mentored new sales associates on product knowledge and customer service techniques.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Played an integral role in recruitment processes by interviewing candidates and guiding them through onboarding procedures upon hire completion successfully.
- Worked at 2 different locations depending on what store needed more assistance
Sales Associate
Aeropostale
09.2021 - 09.2024
- Processed transactions accurately, ensuring smooth checkout operations.
- Assisted customers by providing product knowledge and enhancing shopping experience.
- Collaborated with team members to achieve sales goals and improve customer engagement.
- Maintained store presentation by organizing merchandise displays and ensuring cleanliness.
- Managed to push sales of up to $800 more than once
Education
Bachelor of Arts - Business And Marketing
Portland State University
Portland, Oregon, OR06-2027
High School Diploma -
Dolores Silas High School
Tacoma, WA06.2023
Skills
- Customer service
- Strategic planning
- Operations
- Training staff
- Organizational skills
- Skilled in persuasive selling
- Sales strategy development
- Store appearance and merchandising
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Travel Sales Supervisor
Aeropostale
09.2024 - Current
Sales Associate
Aeropostale
09.2021 - 09.2024
Bachelor of Arts - Business And Marketing
Portland State University
High School Diploma -
Dolores Silas High School