Guadalupe Rodriguez
Westchester,IL
Summary
Knowledgeable Case Manager experienced in coordinating care for youth in DCFS care. Hardworking and dedicated to achieving case outcomes. Proactive and resourceful with strong knowledge of community resources.
Overview
8
8
years of professional experience
Work History
Case Manager
Our Children's Homestead
12.2021 - Current
- Provide in-home support to foster parents during monthly meetings to help mitigate problems arising from child behavior.
- Complete regular visitations to check on children, families and home environments.
- Advocate for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Attend court proceedings and testified for multiple reunification and permanent placement cases.
- Create and update systems of organization for case service plans and court reports.
- Refer clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Complete required documentation in accordance with DCFS and Agency policy
Case Coordinator
Our Children's Homestead
05.2021 - 12.2021
- Coordinate and facilitate visitation for assigned youth
- Tracking and scheduling visits for assigned cases with the assistance of the case manager
- Complete documentation and submit visitation notes to Child Welfare Supervisor in accordance with DCFS Policy
- Provide transportation for family and sibling visitation
- Adhere to traffic regulations
- Report unusual incidents in a timely manner to Child Welfare team
Transitional Counselor
Maryville Academy
10.2019 - 02.2020
- Guide youth in the development of skills or strategies for dealing with their problems- teaching life skills,independent living skills, vocational and job readiness skills.
- Facilitates youth engagement in their treatment process, promoting positive attitudes, skills and coping mechanisms to encourage on-going recovery and community re-integration.
- Prepares all required treatment records and reports in a timely fashion (Including, but not limited to, Medicaid services requirements, Unusual Incident Reports and program logs)
- Monitor youth's self-administration, as needed
- Preform crisis interventions with youth using Non-violent Crisis Intervention (NCI) techniques when required.
- Maintain safety and follow traffic regulations when transporting youth
Juvenile Probation Intern
DuPage County Probation
05.2019 - 08.2019
- Observe court proceedings in Juvenile and Adult court.
- Execute motivational interviewing skills with clients.
- Compose contact summaries for visits with defendants.
- Communicate with different personnel in probation and observe their roles.
- Assist juvenile investigators compose social history reports as requested by the court.
Sales Associate
Macy's
11.2015 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Law Enforcement And Justice Administration
Western Illinois University
05.2019
Skills
- Family Support
- Trauma Experience
- Report Writing
- Family Relations
Languages
Spanish
Native or Bilingual
Timeline
Case Manager
Our Children's Homestead
12.2021 - Current
Case Coordinator
Our Children's Homestead
05.2021 - 12.2021
Transitional Counselor
Maryville Academy
10.2019 - 02.2020
Juvenile Probation Intern
DuPage County Probation
05.2019 - 08.2019
Sales Associate
Macy's
11.2015 - 01.2019
Bachelor of Science - Law Enforcement And Justice Administration
Western Illinois University
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