Guadalupe Rodriguez
Salvation Army Adult Rehabilitation Center
San Jose,CA
Summary
Results-driven Dock Supervisor with extensive experience at Salvation Army Adult Rehabilitation Center, excelling in warehouse management and quality control. Proven ability to enhance safety standards and train teams effectively, leading to improved operational efficiency and customer satisfaction. Skilled in loading and unloading processes, ensuring timely and secure deliveries.
Work History
Dock Supervisor
- Supervised dock operations, coordinating receiving, sorting, and staging of donated goods.
- Inspected incoming donations for quality, safety, and resale suitability.
- Directed loading and unloading activities to support efficient material flow.
- Enforced dock safety procedures and maintained organized work areas.
- Trained staff on donation handling, sorting standards, and equipment use.
- Monitored inventory movement to support accurate processing and storage.
- Communicated with production and retail teams to prioritize dock workload.
- Resolved daily operational issues to keep donation processing on schedule.
- Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Ensured timely shipments by closely monitoring loading and unloading processes.
- Improved safety standards with regular inspections and adherence to company protocols.
- Promoted a positive work environment by fostering open communication and resolving conflicts promptly.
- Maintained accurate records of shipment details, ensuring all documentation was complete and uptodate.
Driver, Warehouse Orders
- Loaded and unloaded warehouse orders using safe lifting and proper handling procedures.
- Delivered completed orders to designated locations with accurate, timely route execution.
- Checked order accuracy against pick tickets before dispatching shipments.
- Organized warehouse stock to support efficient picking and order fulfillment.
- Inspected delivery vehicles and reported maintenance or safety issues promptly.
- Followed safety protocols while operating warehouse equipment and handling materials.
- Maintained clean work areas to support smooth shipping and receiving operations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Education
High School Diploma
Skills
Loading and unloading
Warehouse safety
Load inspections
Dockhand management
Quality control
Training and coaching
Warehouse management
Shipping and receiving
Warehouse management
Training and coaching
Quality control
Load planning
Equipment maintenance
Fueling procedures
Dock scheduling
Seasonal employee management
Dock safety
Load inspections
Structure maintenance
Warehouse safety
Loading and unloading
Materials handling
Health and safety compliance
Inventory organization
Hazardous materials handling
Product verification
Hazardous materials
Mechanical aptitude
Freight counting
Forklift and pallet jack use
Timeline
Dock Supervisor
Salvation Army Adult Rehabilitation Center
2010 - 2014Read More
Driver, Warehouse Orders
Supply Works
2008 - 2010Read More
Gilroy High School
High School Diploma
Read More