Guadalupe Sandoval-Contreras
Lyons,IL
Summary
Dynamic Retail Sales Associate with proven expertise in customer service and teamwork, honed at Marshalls TJX Companies and CVS Pharmacy. Fluent in Spanish, I excel in building customer loyalty and sales floor organization, consistently exceeding sales targets. My approach transforms shopping experiences, fostering repeat business and enhancing team performance.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Marshalls TJX Companies
08.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and provided outstanding customer service.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Retail Sales Associate
CVS Pharmacy
01.2022 - 06.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
J Sterling Morton West High School
Berwyn, IL05-2018
Skills
- Customer service
- Teamwork
- Reliability and punctuality
- FLUENT IN (Spanish)
- Flexible hours
- Building customer loyalty
- Inventory and stocking
- Sales floor organization
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Marshalls TJX Companies
08.2022 - Current
Retail Sales Associate
CVS Pharmacy
01.2022 - 06.2022
High School Diploma -
J Sterling Morton West High School
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