Guadalupe Soltero
Lemon Grove,CA
Summary
Results-driven Packer Associate at Coastal Trading Ventures with a keen eye for detail and a strong commitment to teamwork. Expert in shipping and receiving, ensuring compliance with regulations while enhancing departmental processes. Recognized for consistently meeting tight deadlines and maintaining high-quality standards in order packing.
Overview
6
6
years of professional experience
Work History
Packer Associate
Coastal Trading Ventures
Spring Valley , CA
12.2024 - 02.2025
- Assembled and packed orders according to customer specifications.
- Provided support in receiving large shipments by breaking down bulk cases into smaller quantities.
- Stacked cartons onto appropriate pallets according to size and weight restrictions.
- Ensured all documents related to shipping were accurately filled out per established procedures.
- Inspected finished product packaging for quality assurance before sending out orders.
- Weighed packages prior to shipping to ensure compliance with weight regulations.
- Verified accuracy of items picked against packing list.
- Reported any damages or discrepancies observed during operations to supervisor.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Identified damaged or defective products upon receipt and reported them accordingly.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Used pallet jacks to move items to and from warehouse locations.
- Provided suggestions and feedback on improving departmental processes and work environment.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Busser
El Pollo Grill
Lemon Grove, CA
08.2024 - 10.2024
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Communicated effectively with kitchen staff regarding orders placed by customers.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Bussed and reset tables in an orderly fashion.
- Organized storage areas for clean dishes and stocked linens.
- Conducted regular checks on customer satisfaction levels during meal service.
- Provided assistance to other bussers or waitstaff when needed.
- Delivered food orders to tables in a timely manner according to company standards.
Cannabis Concierge
BackPack BOYS
La Mesa, CA
12.2021 - 12.2022
- Provided support during special events such as open houses or trade shows promoting our business.
- I was hired during the company’s grand opening and even showed up an hour prior to help with the company event.
- Demonstrated knowledge of applicable laws regarding sale of cannabis products in order to ensure compliance with regulations.
- Created a comfortable atmosphere for customers by engaging in conversation and providing helpful advice.
- Assisted with stocking shelves with new product arrivals and restocking existing items.
- Processed orders from online customers quickly and accurately while ensuring that all information was accurate before shipment.
- Provided exceptional customer service to cannabis customers, answering questions and addressing concerns.
- Resolved customer complaints in a professional manner while exceeding their expectations.
- Responded promptly and professionally to customer inquiries via phone or email about availability of specific items or general questions about our services.
- Performed cashier duties such as processing payments, issuing receipts, and counting back change.
- Maintained cleanliness in the retail store area by dusting shelves, sweeping floors, emptying trash cans.
Delivery Associate
Golden State Greens
Ocean Beach , CA
02.2020 - 06.2020
- Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
- Notified customers prior to arrival of goods or services at their locations.
- Answered questions related to product availability or services provided upon request from customers.
- Verified accuracy of orders loaded onto trucks by counting, weighing or measuring items.
- Updated electronic tracking system throughout the day with delivery status information.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Torrey Holistics
Cannabis Industry
Sorrento Valley , CA
04.2019 - 02.2020
- Demonstrated knowledge of applicable laws regarding sale of cannabis products in order to ensure compliance with regulations.
- Created a comfortable atmosphere for customers by engaging in conversation and providing helpful advice.
- Researched new trends in the industry and kept abreast of changes in state laws related to cannabis use.
- Assisted with training new employees on company policies and procedures related to selling cannabis products.
- Provided exceptional customer service to cannabis customers, answering questions and addressing concerns.
- Maintained cleanliness in the retail store area by dusting shelves, sweeping floors, emptying trash cans.
- Organized and maintained an up-to-date inventory of all cannabis products on display.
- Explained the benefits of different cannabis products to customers in order to help them find the best option for their needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Helped customers by answering questions and locating merchandise.
Education
GED -
San Diego College of Continuing Education
4343 Ocean View BoulevardSkills
- Team building
- Attention to detail
- Shipping and receiving
- Order packing
Affiliations
partake in church funding activities such as partaking in making tamales and selling food to raise money for church offering and church needs.
also i enjoy volunteering at the world beat center when helping hands are needed.
Timeline
Packer Associate
Coastal Trading Ventures
12.2024 - 02.2025
Busser
El Pollo Grill
08.2024 - 10.2024
Cannabis Concierge
BackPack BOYS
12.2021 - 12.2022
Delivery Associate
Golden State Greens
02.2020 - 06.2020
Torrey Holistics
Cannabis Industry
04.2019 - 02.2020
GED -
San Diego College of Continuing Education
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