Managed caseloads of 198 patients, ensuring timely assessments, planning, and coordination of care services
Maintained accurate documentation of all client interactions according to regulatory requirements and agency policies
Implemented quality improvement initiatives aimed at enhancing service delivery processes and improving overall program effectiveness
Participated in strategic planning activities to identify opportunities for program growth and expansion within the community
Collaborated with community organizations, and healthcare facilities to coordinate services for clients
Provided crisis intervention services as needed, ensuring immediate access to appropriate resources for individuals experiencing acute mental health crises
Developed strong relationships with referral sources such as physicians, social workers, adult centers, and other community agencies to facilitate seamless transitions between levels of care for clients.
Disaster Program Coordinator
Cumberland Disaster Recovery Coalition
Fayetteville, NC
04.2019 - 08.2023
Dynamic highly skilled professional with a solid history of success in case management. Assisted survivors of natural disasters with funding, home repairs, referrals, and community resources. Generated substantial contracts and agreements with contractors in order to rebuild a survivor's homes.
Administered various cases to be presented to the Unmet Needs Board Committee for approval.
Performed intakes on a client's in order to assess needs.
Conducted community outreach and prepared materials on natural disaster preparedness and readiness
Proven success in grant writing for the non-profit organization with $35,000 dollars going to immigrant families effected by disaster related needs
Maintained relationships with community organizations in order to utilize resources that are available for the community and organization.
CPS Investigator III
Department of Family and Protective Services
Weslaco, TX
06.2013 - 06.2016
A steadfast CPS investigator with DFPS, investigating claims of child abuse and neglect. Conducting interviews and gathering information to see if abuse or neglect happened and if intervention is necessary.
Considering both risk and safety issues, with family to reduce the risk of further abuse and neglect.
Responding quickly in crisis situations that involved children in an abusive or neglectful situation. Taking necessary steps to protect children even in dangerous situations.
Conducted Forensic Investigations
Drug Testing on Site
Determine Risk of Harm to Children
Removal When Necessary
Testify in Court
Written Affidavit
Maintain a Balance of Objectivity and Empathy for Families
Documenting All Relevant Information and Completing All Required Forms
Respecting Cultural Diversity
Prioritizing Deadlines and Working Flexible Hours
Educational Assistant
Weslaco Independent School District
Weslaco, TX
08.2007 - 08.2012
A committed Classroom Instructor, supervising, educating and supporting our future leaders in accomplishing their specific career paths. Building and maintaining strong working relationships with the community, parents, and students. Connecting students to colleges and assisting with applications for grants and college acceptance letters.
Preparing Lessons, Units and Projects to Complete Learning Objectives
Establishing and Communicating Clear Objectives for Lessons
Adapting Teaching Methods and Materials to Meet the Interests and Learning Styles of Students
Encouraging Students to Explore Learning Opportunities and Career Paths
Leading Parent-Teacher Meetings
Maintaining Positive Relationships with Students, Parents, Coworkers and Supervisors
Time Management
Tracking and Evaluating Student Academic Progress
Helping Students Improve Study Methods and Habits
Safety Program Coordinator
Royal Window Coverings, LLC
Houston, TX
05.2001 - 08.2006
A resourceful Safety Program Coordinator assisting in developing safety policies and procedures, organize team meetings, solve safety issues, coordinate audits, and inspections, track corrective actions and incident data, review important safety documents, and many other duties that required a high degree of attention to detail.
Maintained the Safety of 2,000+ Employees
Provided Advanced Skills in the Operation and Support of Environmental Safety
Honored Companies Legalities
Instructed Forklift Regulations for Company
Filed Workman Compensation and Follow-Up
Safety Code Specialist for Workplace
Respecting Cultural Diversity
Weekly Report Meetings
Code Regulations with Houston Fire Department and OSHA