Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacy Wester

McAlester

Summary

Dynamic professional with extensive experience at Starbucks, excelling in inventory management and employee training. Proven ability to enhance team productivity and foster a positive work environment. Recognized for delivering exceptional customer service while ensuring compliance with safety regulations. Committed to driving operational excellence and team success.

Overview

3
3
years of professional experience

Work History

Supervisor

Starbucks
McAlester
05.2024 - Current
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Trained new employees on company policies and procedures.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Responded to customer questions regarding products, prices and availability.

Certified Nursing Assistant

Mitchell Manor Nursing Home
McAlester
04.2023 - 01.2024
  • Observed patients for any changes in their physical or mental condition.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.

Barista Trainer

Starbucks
McAlester
03.2022 - 04.2023
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Adhered to health department regulations concerning sanitation standards.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.

Education

High School Diploma -

McAlester High School
McAlester, OK
05-2021

Some College (No Degree) -

Eastern Oklahoma State College
McAlester, OK

Skills

  • Inventory management
  • Safety compliance
  • Employee training
  • Productivity monitoring
  • Customer service
  • Team leadership

Timeline

Supervisor

Starbucks
05.2024 - Current

Certified Nursing Assistant

Mitchell Manor Nursing Home
04.2023 - 01.2024

Barista Trainer

Starbucks
03.2022 - 04.2023

High School Diploma -

McAlester High School

Some College (No Degree) -

Eastern Oklahoma State College

Similar Profiles

CREATE PROFILE