Guadalupe Trochez
Grafton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Licensor II
State of Utah, Department of Health and Human Serv
San Salvador
04.2018 - 04.2026
- Scheduling and conducting inspections of complaints and critical incidents regarding DHS licensing.
- Auditing and reviewing systems and practices to ensure compliance with procedures, regulations and standards.
- Interviewing providers and clients to assess rules compliance or the presence of abuse, neglect, exploitation, or fraud.
- Maintaining detailed activity logs.
- Reviewing, restricting, denying, suspending, renewing or revoking licenses.
Lead Language Specialist
State of Utah, Utah National Guard
Salt Lake City
05.2008 - 05.2017
- Translated documents and materials for diverse language needs.
- Provided language support during military training and operations.
- Conducted language assessments for personnel and recruits.
- Developed training materials to enhance language skills.
- Collaborated with teams to ensure effective communication practices.
- Facilitated language workshops to improve proficiency levels.
- Assisted in cultural competency training for military staff.
Education
Bachelor of Science - Communication Sciences
Federal University of Parana, Brazil
Curitiba, ParanaSkills
- Policy Analysis and Development
- Regulatory compliance
- Leadership and Supervision
- Communication
- Program and Project Management
- Languages: English/Spanish/Portuguese
Languages
Spanish
Native/ Bilingual
Portuguese
Full Professional
Timeline
Licensor II
State of Utah, Department of Health and Human Serv
04.2018 - 04.2026
Lead Language Specialist
State of Utah, Utah National Guard
05.2008 - 05.2017
Bachelor of Science - Communication Sciences
Federal University of Parana, Brazil