Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Guadalupe Villarreal

Palm Valley,TX

Summary

With a proven track record at Nueces Power Equipment, I streamlined order processes and significantly enhanced customer satisfaction through exceptional service and efficient problem-solving. Expert in product sourcing and fostering team collaboration, my contributions have led to successful project completions and inventory optimization, showcasing my ability to drive results and improve operational efficiency.

Overview

9
9
years of professional experience

Work History

Parts Sales Specialist

Nueces Power Equipment
08.2016 - Current
  • Streamlined order processing procedures, reducing errors and increasing efficiency.
  • Implemented an effective system for tracking special orders, reducing wait times for customers and improving overall satisfaction levels.
  • Conducted thorough research to accurately answer technical inquiries from customers and colleagues alike.
  • Provided exceptional customer service, consistently receiving positive feedback from clients and management.
  • Played a key role in maintaining a clean, organized store environment that was conducive to efficient operations and a positive customer experience.
  • Managed inventory effectively, ensuring optimal stock levels for high-demand items.
  • Facilitated communication between departments by serving as the primary point of contact for questions related to parts availability or compatibility.
  • Played a pivotal role in the successful completion of numerous large-scale projects by coordinating efforts across multiple departments, ensuring timely delivery of essential parts and supplies.
  • Ordered parts from various distributors to fulfill demands.
  • Assisted customers in finding appropriate parts promptly.
  • Stocked and managed stock of parts.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Manage approximately 30-40 incoming calls, and as much as 50 emails per day.

Building Porter

Nueces Power Equipment
08.2015 - 08.2016
  • Cleaned and organized building areas as required.
  • Completed sweeping, mopping, and window-cleaning.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Promoted energy efficiency within the building by regularly checking lighting systems for proper function and replacing bulbs as needed.
  • Contributed to a positive living environment through diligent upkeep of common areas, landscaping, and amenities.
  • Maintained exterior curbside appeal for improved first impressions on prospective tenants.
  • Adhered to company safety regulations and OSHA requirements.
  • Improved resident satisfaction by responding quickly to maintenance requests and resolving issues efficiently.
  • Increased workplace safety by immediately reporting potential hazards.

Education

High School Diploma -

San Benito High School
San Benito, TX
05-2012

Skills

  • Product sourcing
  • Sales training
  • Merchandising
  • Warranty administration
  • Returns handling
  • Customer service
  • Problem-solving skills
  • Digital photography
  • Social media promotion
  • Teaching and instruction
  • Collaborative mindset

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • I have a passion for photography and editing photos
  • Playing Sports
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Reading
  • Watching Movies and TV Shows

Timeline

Parts Sales Specialist

Nueces Power Equipment
08.2016 - Current

Building Porter

Nueces Power Equipment
08.2015 - 08.2016

High School Diploma -

San Benito High School

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Guadalupe Villarreal