Summary
Overview
Work History
Education
Skills
Timeline
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GUADA MAE LUCAS

Los Angeles,CA

Summary

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. Loves shopping, marketing, traveling and providing customer satisfaction.

Overview

3
3
years of professional experience

Work History

Travel Consultant

VIKING
LOS ANGELES, CA
04.2019 - Current
  • Sales and service to Travel Agents, including the handling of complex itineraries and pricing plans.
  • Handle inbound sales calls from Travel Agents calling on behalf of their clients, prospective passengers, identify their needs and provide a solution, sell the Viking River Cruises benefits and complete the reservation booking process.
  • Make follow-up outbound calls to Travel Agents to provide additional information, overcome objections and finalize booking for a reservation.
  • Offer custom Air travel arrangements for high-end customers, including hotels and air travel.
  • Act as a knowledgeable resource and consultant to Travel Agents assisting them to complete sales for their customers, including outbound follow-up as needed.
  • Maintain individual sales and service quality goals
  • Process itinerary changes, payments and requests for brochures as needed.

Education

Associate of Science - ELECTONICS & COMMUNICATIONS ENGINEERING

TECHNOLOGICAL UNIVERSITY oF THE PHILIPPINES
PHILIPPINES
03.2006

Skills

  • Travel Planning
  • Microsoft Office
  • Critical Thinking
  • Data Entry
  • Product Reviewer
  • Analytical Skills
  • Customer Service
  • Shopping Expert

Timeline

Travel Consultant

VIKING
04.2019 - Current

Associate of Science - ELECTONICS & COMMUNICATIONS ENGINEERING

TECHNOLOGICAL UNIVERSITY oF THE PHILIPPINES

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GUADA MAE LUCAS