Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Guddi Shrestha

Fort Worth,Texas

Summary

Motivated and detail-oriented Business Analytics student at Trine University with a robust background in Quality Experience Control within the ride-sharing IT industry. Leveraging four years of hands-on experience as a Senior Executive, I have honed my analytical and strategic decision-making skills, ensuring top-tier service quality and operational efficiency. Passionate about utilizing data-driven insights to drive business success, I am now seeking an internship in an IT company where I can apply my expertise in business analytics to solve complex challenges and contribute to the development of innovative solutions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Executive

Pathao Nepal Limited
09.2019 - 09.2023
  • Spearheaded development of innovative products, positioning the company as a leader in its industry segment.
  • Formulated long-term strategic plans that drove sustained growth in revenue, profitability, and shareholder value.
  • Overseeing Day to Day Operation of Junior Team Member's.
  • Developing and implementing strategies to improve call center performance.
  • Working with other department to ensure smooth and efficient quality experience.
  • Monitoring call center Kpi's and reporting to senior management.
  • Gathering and analyzing data to identify areas for improvement.
  • Developing and implementing new initiatives to enhance call center's performance.
  • Staying up-to-date on industry trends and best practices

Education

High School Diploma -

Takskhashila Academy Secondary School
Gongabu, Kathmandu Nepal
05.2001 -

Bachelor of Business Studies - Business Studies

Supreme College
Samakhusi, Kathmandu
05.2001 -

IELTS
06.2022

Master Degree - Business Analytics

Trine University,
Phoenix, AZ
05.2001 -

Skills

  • Volunteer in the Government Campaign [Underpreviledge Children]

  • Event Committee Member in Pathao Nepal Pvt Ltd

  • Enthusiastic Learner

Certification

Volunteering Under privileged

Timeline

Volunteering Under privileged

09-2024

Senior Executive

Pathao Nepal Limited
09.2019 - 09.2023

High School Diploma -

Takskhashila Academy Secondary School
05.2001 -

Bachelor of Business Studies - Business Studies

Supreme College
05.2001 -

Master Degree - Business Analytics

Trine University,
05.2001 -

IELTS

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Guddi Shrestha