Guelmi Roqueta
Miami,FL
Summary
Accomplished OR Hair Transplant Technician from Foundation of Hair Restoration and Plastic Surgery, adept in follicular unit transplantation and demonstrating exceptional organizational skills. Proven track record in enhancing patient care and achieving sales targets, showcasing critical thinking and teamwork. Contributing to continuous skill improvement and patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
OR Hair Transplant Technician
Foundation of Hair Restoration and Plastic Surgery
12.2022 - Current
- Patient Check-Ins and Check-Outs: Greet and check in patients upon arrival, ensuring smooth and efficient processes for both entry and exit.
- Hair Transplant Procedures: Perform hair transplant procedures, working under microscopes to meticulously transplant hair on patients.
- Specialized Hair Washes: Trained to perform post-surgery hair washes.
- Patient Follow-Ups: Conduct six-month follow-up emails with patients, addressing any issues and referring them to the doctor when necessary.
- Post-Operative Care: Manage post-operative care for rhinoplasty patients, ensuring they receive appropriate guidance and support during recovery.
Sales Associate
Sunglass Hut
05.2022 - 12.2022
- Customer Service: Greet and assist customers, providing excellent service to enhance their shopping experience.
- Product Knowledge: Maintain in-depth knowledge of various sunglasses brands, styles, and features to effectively guide customers in their purchase decisions.
- Sales Performance: Achieve and exceed sales targets through strong communication and persuasion skills.
- Merchandising: Ensure the store is well-organized and visually appealing by maintaining product displays and inventory.
- Transaction Handling: Process customer transactions accurately and efficiently using the store's point-of-sale system.
- After-Sales Support: Provide post-purchase assistance, including handling returns and exchanges to ensure customer satisfaction.
- Team Collaboration: Work collaboratively with team members to achieve overall store goals and maintain a positive work environment.
Sales Coordinator
Homegoods
02.2020 - 12.2022
- Sales Support: Assist the sales team in achieving their targets by providing administrative and logistical support.
- Customer Assistance: Greet and engage with customers, offering product knowledge and assistance to enhance their shopping experience.
- Inventory Management: Oversee inventory levels, ensure accurate stock counts, and coordinate restocking of merchandise.
- Visual Merchandising: Maintain and update product displays to ensure the store is visually appealing and products are showcased effectively.
- Sales Reporting: Compile and analyze sales data to assist in strategic planning and performance assessment.
- Team Collaboration: Work closely with other departments to ensure smooth operations and effective communication within the store.
- Customer Feedback: Collect and address customer feedback to improve service quality and customer satisfaction.
Education
Bachelor of Science - Nursing
West Coast University
Miami, FL07.2027
High School Diploma -
Miami Palmetto Senior High School
Miami, FL06.2022
Skills
- Post Operative Care
- Surgical Instrument Handling
- Patient care
- Pre-op care
- Hair Graft Quality Control
- Donor Site Management
- Patient Comfort Measures
- Follicular Unit Transplantation
- Team Communication Abilities
- Continuous Skill Improvement
- Graft Harvesting
- Graft Implantation Techniques
- Teamwork and Cooperation
- Critical thinking abilities
- Setting up and operating equipment
- Safe sharps disposal
- Attention to Detail
- Organizational Skills
Certification
- PT - Phlebotomy Technician
- BLS Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
OR Hair Transplant Technician
Foundation of Hair Restoration and Plastic Surgery
12.2022 - Current
Sales Associate
Sunglass Hut
05.2022 - 12.2022
Sales Coordinator
Homegoods
02.2020 - 12.2022
Bachelor of Science - Nursing
West Coast University
High School Diploma -
Miami Palmetto Senior High School
Similar Profiles
Jack CaudillJack Caudill
PRACTICE MANAGER at FLORIDA INSTITUTE OF PLASTIC SURGERY & MANHATTAN PLASTIC SURGERY NYCPRACTICE MANAGER at FLORIDA INSTITUTE OF PLASTIC SURGERY & MANHATTAN PLASTIC SURGERY NYC
Kareemah McDowellKareemah McDowell
Intake Specialist at DC PLASTIC SURGERY-JAMACHI PLASTIC SURGERYIntake Specialist at DC PLASTIC SURGERY-JAMACHI PLASTIC SURGERY
Nadine PedrazziNadine Pedrazzi
Resident Doctor at Department of Plastic Surgery and Hand Surgery, Cantonal Hospital of Aarau, SwitzerlandResident Doctor at Department of Plastic Surgery and Hand Surgery, Cantonal Hospital of Aarau, Switzerland
Camila AlonsoCamila Alonso
Human Resources Assistant at Pt NowHuman Resources Assistant at Pt Now
Lisa McDonaldLisa McDonald
Sr Customer Experience Representative at Ingram MicroSr Customer Experience Representative at Ingram Micro